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Overview

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• About View
  • The International Bomber Command Centre (IBCC) is a memorial and interpretation centre, focusing on the Second World War and Cold War periods.
  • Facilities available in the venue include: an exhibition space, café, and memorial for Bomber Command.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Lincoln.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, automatic doors and narrow walkways.
  • The ground and first floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: magnifier screen and ear defenders.
  • View more information on borrowing or hiring equipment (opens new tab).
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located upstairs in the office area.
  • Documents are available in the following formats: large print (on request), audio (on request) and different languages (on request).
  • The International Bomber Command Centre are holders of the age-friendly award.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: dementia and autism training.

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Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located on the ground and first floor.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female toilet facilities are located on the ground floor.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the ground floor, in the Atrium stairwell.
  • Parent and baby changing facilities are located on the ground floor, in The Hub Café.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the building.
  • The car park is open air/surface.
  • The car park surface consists of loose chippings and block paving.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 126cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 30m from the entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Clearly presented parking signs are available.
  • Payment machines are located in the reception area.
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located directly in front of the building entrance.

You are on Entrance (Chadwick Centre). Skip to the next section.

Entrance (Chadwick Centre)

• This entrance is located at the front of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 140cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single automatic door.
• The second door opens by sliding.
• The width of the opening is 105cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right after entering Chadwick Centre entrance.
• The distance from the Chadwick Centre entrance is 8m.
• There is step-free level access to reception.
• The height of the reception desk is 118cm.
• There is a lowered section at the desk.
• The height of the lowered section is 86cm.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Getting Around (Atrium). Skip to the next section.

Getting Around (Atrium)

• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• The flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: benches.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• The atrium also includes the Tour Guide Station.

You are on Entrance (Rear). Skip to the next section.

Entrance (Rear)

• This entrance is located at the rear of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 120cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is step-free level access as you enter.

You are on Access To (The Hub Café). Skip to the next section.

Access To (The Hub Café)

• The Hub Café is located opposite the reception, past the shop area.
• The distance from the entrance is 15m.
• The most accessible route has step-free level access, shiny flooring and narrow walkways.
• There is written text signage on or near the entrance.
• There is step-free level access to enter.
• The width of the opening is 170cm.

You are on Eating and Drinking (The Hub Café). Skip to the next section.

Eating and Drinking (The Hub Café)

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• Location and Service View
  • The Hub Café is located opposite the reception, past the shop area.
  • This area has a counter where food and drink can be ordered.
  • Full table service is available.
  • Menus are handheld, wall-mounted, online and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located straight ahead as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

You are on Entrance (Exhibition - Ground Floor). Skip to the next section.

Entrance (Exhibition - Ground Floor)

• This entrance is located to the left of reception.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The doors open away from you.
• The width of the opening is 112cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Exhibition Space (Ground Floor). Skip to the next section.

Exhibition Space (Ground Floor)

• This area is indoors.
• There is step-free level access throughout all areas.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a low visual contrast.
• The following may be experienced here: strobe or flashing lights, sudden loud noises and lighting effects.
• There is background noise.
• Lighting levels were low at the time of the survey.
• Display information includes: audio guides, multi-language audio, a mobile app, information boards, pictorial, touchscreens, interactive exhibits at a suitable height for a wheelchair user, televisions/screens, tactile and subtitles.
• There is a fixed hearing assistance system which is not clearly signed.
• Seating available in this area includes: chairs with armrests, benches and stools.
• There are shows/talks with no designated seating for wheelchair users.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left after entering the exhibition.
• The distance from the exhibition entrance is 10m.
• The most accessible route to the lift has step-free level access and manual doors.
• The ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 108cm (width) x 138cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: an audible announcer and a visual floor indicator.
• Lighting levels were even at the time of the survey.
• There is a refuge call button on exiting the lift on the first floor.
  There is another lift, immediately beyond the Exit, which is identical to the Ground Floor Exhibition lift.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left after entering the exhibition ground floor.
• The ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There is another set of stairs, immediately beyond the Exit, that is similar to the Ground Floor Exhibition stairwell.

You are on Exhibition Space (First Floor). Skip to the next section.

Exhibition Space (First Floor)

• This area is indoors.
• There is step-free level access throughout all areas.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: sudden loud noises.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: televisions/screens, subtitles, interactive exhibits at a suitable height for a wheelchair user, information boards, touchscreens and multi-language audio.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system could not be tested at the time of the survey.
• Seating available in this area includes: chairs with armrests, armchairs and benches.

You are on Exit (to Atrium). Skip to the next section.

Exit (to Atrium)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens away from you.
• There is a push pad or push button to exit at a height of 100cm.
• The width of the opening is 106cm.
• The door has a high visual contrast.
• There is step-free level access via lift as you exit.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The Changing Places facility surveyed is located in the atrium stairwell.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the entrance is 20m.
  • The most accessible route to the Changing Places facility has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the facility are 250cm (width) x 320cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 78cm.
  • The transfer space on the left as you face the toilet is 114cm.
  • There is a lever flush for the toilet.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder is located on the dropdown rail.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 68cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 175cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is no shower seat.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 85cm from the floor.
  • There are paper towels for drying hands.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 105cm from the floor.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 112cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The mirror has been angled for ease of use.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 120cm and 175cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of the reception.
  • The distance from the Chadwick Centre entrance is 20m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 136cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 115cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 92cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 88cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 120cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located in The Hub Café.
• The distance from The Hub Café entrance is 5m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 89cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 100cm.
• There is a toilet, a wash basin, a hand dryer, an emergency alarm and a mirror in the room.
• The wash basin has a sensor tap.
• The room has a nappy/incontinence items bin and a sanitary bin.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Outdoor Spaces (Gardens and Memorial). Skip to the next section.

Outdoor Spaces (Gardens and Memorial)

• The following is available in this area: gardens.
• Additional facilities in this area include: memorial spire, outdoor information plaques, peace garden and Anderson shelter .
• Outdoor areas consist of concrete or tarmac, grass, block paving and gravel.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.
• The paths have uneven surfaces.
• • Guided tours are available. • There is step-free level access throughout the tour. • Access throughout the tour may include uneven surfaces and automatic doors. • Wayfinding signage is provided throughout the tour. • Tours begin at the tour guide station in the entrance atrium. There are audio announcements for tour timings and information. All audio/visual elements in the exhibition are tested for epilepsy triggers.