Access Guide
Overview
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About
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- This is a Visitor Centre for Lynmouth.
- Services available in the venue include: a reception, a shop, an exhibition gallery, a café and toilets.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is The Esplanade Car Park.
- View information on The Esplanade Car Park (opens new tab) .
- The nearest train station is Barnstaple.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Levels -1, 0 and 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- Documents are available in the following formats: different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located at the end of The Esplanade.
- The name of the car park is The Esplanade Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main)
- This entrance is located to the left of the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 153cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access via lift as you enter.
- The lift bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
Lift
- The lift surveyed is located to the left after entering via the main entrance.
- The distance from the main entrance is 4m.
- The most accessible route to the lift has step-free level access.
- Levels -1, 0 and 1 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 143cm (width) x 110cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Reception (with Shop)
- The reception is located to the right after entering the building.
- The distance from lift is 3m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 100cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The height of the touchscreen display ranges from 98cm to 108cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The reception is also used for retail. The majority of aisle widths are over 150cm and there is room to manoeuvre within the reception.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a single manual door to access the Louisa Room.
There is a hearing assistance system in the Theatre.
Stairs
- The stairs surveyed are located to the left after entering via the main entrance.
- Levels 0 and 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Level 1 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the level 1 corridor, to the left.
- The distance from the lift is 3m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 175cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 119cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 98cm from the floor.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 140cm from the floor.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on level 1 on the left along the corridor.
- The toilet with adaptations has a left hand transfer space.
- The shared step-free toilet facilities are located on level 1 on the left along the corridor.
- The female step-free toilet facilities are located on level 1 on the left along the corridor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations on level 1 on the left along the corridor.
Exhibition Space (The Gallery)
- This area is indoors.
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- There is background noise which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Display information includes: pictorial and information boards.
- There is not a hearing assistance system.
- The Gallery expands across all areas of level 1. There are some pieces in the stairwell, hallway and the café. There are double manual doors to access the café.
