Access Guide
Overview
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About
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- Facilities available in the venue include: theatre, restaurant and bar.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point and a public car park nearby.
- The name of the nearest car park is Northgate Car Park.
- View information on Northgate Car Park (opens new tab) .
- The nearest step-free train station is Chichester.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
- The drop-off point is located in front of the Festival Theatre building and is accessed from Broyle Road.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open and automatic doors.
- First floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- View more information on borrowing or hiring equipment (opens new tab).
- There is a British Sign Language interpreter on duty.
- Documents are available in the following formats: Braille, large print, audio and audio commentary.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located The drop-off point is located in front of the Festival Theatre building and is accessed from Broyle Road.
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Public Car Parks
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- There is a public car park located In front of the Theatre.
- The name of the car park is Northgate Car Park.
- Designated Blue Badge parking bays are available in the car park.
Access To
- The distance from Northgate Car Park is 55m.
- The most accessible route has step-free level access.
Entrance (Main)
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 159cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Some flooring is patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding and dementia-friendly signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: benches, chairs without armrests and stools.
- Lighting levels vary due to the use of large glazed walls.
Ticketing (Box Office)
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Ticket Office
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- The ticket office surveyed is located to the left as you enter via the main entrance.
- There is step-free level access to the ticket office.
- There is step-free level access throughout the ticket office.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The queue width is at least 150cm and there is no need to turn.
- There is not a separate wheelchair accessible queue lane.
- The flooring is patterned.
- Seating available includes: stools.
- Lighting levels were even at the time of the survey.
- The height of the counter is 88cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
Eating and Drinking (The Brasserie)
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Location and Service
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- The Brasserie is on the right as you enter via the main entrance.
- This area has staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located at the rear of the venue to the left.
- There is step-free level access to the counter.
- The height of the counter is 121cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables and high tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Eating and Drinking (Minerva Bar)
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Location and Service
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- The Minerva Bar is on the first floor on the left as you exit the lift.
- This area has a bar where food and drink can be ordered.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the left as you enter.
- There is step-free level access via lift to the counter.
- The height of the counter is 109cm.
- There is not a lowered section at the counter.
- The counter has mirrors which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Stairs
- The stairs surveyed are located in the entrance foyer.
- The ground and first floor can be accessed by these stairs.
- There are 17 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located in the foyer opposite the main entrance.
- The distance from main entrance is 15m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 107cm (width) x 139cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Designated Seating
- The designated seating area surveyed is located in Row B.
- The distance from the lift is 20m.
- The most accessible route to the designated seating has doors permanently held open.
- There is step-free level access to the designated seating.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 140cm.
- The designated seating area is not clearly marked or signed.
- The number of spaces for wheelchair users varies (dependent on match/event).
- The number of spaces for wheelchair users varies.
- The view from this seating area is clear from obstructions.
- Companions sit next to you.
- There is a member of staff available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- The seating is fixed.
- Lighting levels were low at the time of the survey.
- There is an accessible toilet close to the seating area (within approximately 50m).
- There are step free seats in Row A.
Toilet and Changing Facilities
- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground and first floors.
- All toilets with adaptations have a right hand transfer space.
- Ambulant toilet facilities are located in the standard toilets.
- The male and female toilet facilities are located on the ground and first floors.
- Parent and baby changing facilities are located in the toilets with adaptations on the ground and first floors.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the foyer opposite the main entrance.
- The distance from main entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door requires effort to open.
- The width of the door opening is 96cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 101cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 80cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 116cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 115cm and 145cm from the floor.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a low visual contrast.
- Lighting levels were low at the time of the survey.
Toilet with Adaptations (First Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor to the right of the lift.
- The distance from the lift is 3m.
- The most accessible route to the toilet has a lift and manual doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 76cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 142cm (width) x 246cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 85cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 114cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 114cm and 146cm from the floor.
- The height of the baby change facility when in use is 79cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Toilet Facilities
- The male standard toilet facilities were surveyed.
- The toilets are located in the foyer opposite the main entrance.
- The distance from main entrance is 15m.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into the toilets.
- There is Braille, tactile and pictorial signage on or near the door.
- The door requires effort to open.
- Internally the door has a medium visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicle has differing rail configurations.
- There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey, with unshaded light sources.