Access Guide
Overview
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About
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- This is a local museum run by a charitable trust and provides a number of other services and facilities.
- Services available in the venue include: a bookshop, a café, a gift shop and a meeting or event space.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The name of the nearest car park is Westfield Close Car Park.
- View information on Westfield Close Car Park (opens new tab) .
- The nearest train station is Poole.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the entrance to the museum and a number of rooms on the ground and first floors.
- The following areas have stepped access: the book shop and one entrance on the ground floor of the museum.
- Access throughout may include doors permanently held open, narrow walkways and narrow openings.
- The first floor can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Additional equipment which can be borrowed or hired includes: sensory aids, which are available from the museum reception.
- View more information on borrowing or hiring equipment (opens new tab).
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the garden, next to the meeting room.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free toilet facilities are located in the exhibition space on the left-hand side..
- The male and female step-free toilet facilities are located in the garden next to the meeting room..
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations, in the garden next to the meeting room.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on High Street (two bays).
- The Blue Badge bays are clearly marked.
- The Blue Badge bays are 240cm x 600cm.
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Public Car Parks
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- There is a public car park located Westfield Close, Wimborne, BH21 1ES.
- The name of the car park is Westfield Close Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (from High Street)
- This entrance is located at the front of the building on High Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 92cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Counter (Museum)
- The counter is located to the right as you enter.
- The distance from the entrance is 2m.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is a lowered section at the counter.
- The height of the lowered section is 72cm.
- The counter has a television.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Seating available in this area includes: chairs with armrests.
Shop (Gift Shop)
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: chairs with armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Payment
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- The checkout area is located at the museum counter.
Entrance (Second-hand Bookshop)
- This entrance is located at the rear of the gift shop.
- The entrance area is clearly signed.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- There is an opening with no door at the entrance to the bookshop.
- The width of the opening is 76cm.
Shop (Second-hand Bookshop)
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Getting Around
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- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the entrance and rear of the book shop.
- Access throughout may include narrow openings.
- The majority of main aisle widths are between 120cm - 150cm.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: chairs with armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
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Payment
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- The checkout area is located at the museum counter.
Entrance (Museum)
- This entrance is located on the left of the building entrance.
- The entrance area is not clearly signed.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The handrails are easy to grip.
- There is an opening without doors.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
Exhibition Space
- The museum is indoors.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: various rooms within the exhibition on both the ground and first floor.
- The following areas have stepped access: one room on the ground floor.
- Access throughout may include uneven surfaces and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The following may be experienced here: interactive video effects.
- There is background noise in some areas.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Display information includes: televisions/screens, interactive exhibits at a suitable height for a wheelchair user, touchscreens, tactile and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs with armrests, benches and stools.
- Some seating and tables are fixed.
Lift
- The lift surveyed is located within the museum.
- This lift is a platform lift.
- The distance from the entrance to the museum is 45m.
- The most accessible route to the lift has doors permanently held open, narrow walkways, uneven surfaces and a steep ramp or slope.
- The ground and first floor are accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 94cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were low at the time of the survey.
- There is a telephone alarm system in the lift.
Stairs (Curved)
- The stairs surveyed are located next to the lift.
- The ground and first floor can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are unmarked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Stairs (Straight)
- The stairs surveyed are located on the right immediately after entering the museum exhibition space.
- The ground and first floor can be accessed by these stairs.
- There are 17 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Exit (Garden)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit.
- The doors are permanently held open.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free access via slope as you exit.
- The slope has a slight gradient.
- The slope bypasses the steps.
- There are 2 steps with a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm and 45cm.
Entrance (Tea Room in the Garden)
- This entrance is located towards the rear of the garden.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 80cm.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Tea Room in the Garden)
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Location and Service
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- The most accessible route has a steep ramp or slope, uneven surfaces, doors permanently held open and narrow walkways.
- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is not available.
- Menus are handheld, displayed on the counter and pictorial.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a magnifying glass available at the counter to enlarge the text of the menus.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located ahead and to the left of the entrance to the tea room.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (in the Garden)
- The seating area is located in the garden at the rear of the tea room.
- The seating area is uncovered.
- The most accessible route to the seating area has uneven surfaces, narrow walkways, doors permanently held open and a steep ramp or slope.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables and picnic tables.
- Some seating and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
Room (Meeting Room in the Garden)
- The room is located next to the tea room in the garden.
- The distance from the external entrance to the musem is 74m.
- The most accessible route to the room has a steep ramp or slope, uneven surfaces, manual doors, doors permanently held open and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 140cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Entrance (Garden Toilet Block)
- This entrance is located in the garden adjacent to the meeting room.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
Toilet with Adaptations (Garden - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the garden near to the tea room.
- The distance from the entrance to the building is 73m.
- The most accessible route to the toilet has narrow walkways, steep ramps or slopes, doors permanently held open and uneven surfaces.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 167cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 101cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 96cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
