Access Guide
Overview
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About
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- This is a local history museum with a range of artifacts, and permanent and temporary exhibits over 2 floors.
- Facilities available in the venue include: a kids' room, education room, courtyard and gift shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Scunthorpe.
- The nearest bus station is on Fenton Street, Scunthorpe.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open and narrow walkways.
- The ground floor, and upper exhibition areas and galleries can be accessed via a platform lift and stairs.
- The following facilities are available: a seat/chair, a hearing assistance system and a water bowl for assistance dogs.
- Additional equipment which can be borrowed or hired includes: sensory bags and equipment, coloured overlays and folding chairs.
- The venue can provide large print documents and virtual tours.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Equality in the Workplace, Safeguarding Adults Awareness, Safeguarding Children Awareness, Dementia Friends, Understanding Autism, Learning Disability Awareness and First Aid Training.
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Toilet and Changing Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the foyer, near the front doors.
- The male and female step-free toilet facilities are located in the foyer, near the front doors.
- Parent and baby changing facilities are located in the toilet with adaptations in the foyer, near the front doors.
Parking
- The car park is located behind the museum.
- The car park is open air/surface.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- There are no hatched/marked zones.
- The most accessible route from the Blue Badge parking has a dropped kerb without tactile paving and automatic doors.
- This car park is for visitors only.
- Parking is free for all users.
Access To (Entrance from the Car Park)
- The journey time from the car park to the entrance is approximately 5 minutes.
- The most accessible route has step-free level access, uneven surfaces and bollards.
Entrance
- This entrance is located at the front, right side of the venue.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 156cm.
- There is step-free level access as you enter.
Area (Foyer)
- This area is immediately ahead after entering the venue.
- There is step-free level access into this area.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in this area includes: sofas.
- Furniture available in this area includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
Stairs (Foyer)
- The stairs surveyed are located off the entrance foyer.
- The ground floor, and upper exhibition areas and galleries can be accessed by these stairs.
- There are 17 steps between floors which are clearly marked and have handrails on both sides.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right after entering.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, pictorial and written text signage on or near the door.
- The door opens outwards.
- The width of the door opening is 87cm.
- The door has a sliding bolt lock.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 45cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- Additional features include: a mirror and a coat hook.
- The baby changing table is 83cm when in use. There is a twist turn hot water tap above the basin.
Ticketing (and Gift Shop)
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Ticket Office
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- The ticket office surveyed is located to the far, right side after the entering.
- There is step-free level access to the ticket office.
- There is step-free level access throughout the ticket office.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- There is a clearly signed portable hearing assistance system.
Lift (Enclosed Platform Lift)
- The lift surveyed is located to the right after entering the shop.
- The journey time to this lift from the entrance is approximately 1 minute.
- The most accessible route to the lift has step-free level access.
- The ground floor, and upper exhibition areas and galleries are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
Area (Dudley's Den)
- Dudley's Den is situated on the ground floor.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single automatic door which opens by sliding.
- The width of the opening is 143cm.
- The door is usually left open, but for some under 5 activities can be closed.
- Facilities available in this area include: kid's play and educational facilities, and emergency exit.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in this area includes: chairs without armrests and stools.
- Furniture available in this area includes: tables.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Wayfinding signage is provided.
Exhibition Space (Ground Floor)
- All exhibits are indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: into the Iron Stone Cottage exhibit.
- Access throughout may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The following may be experienced here: lighting effects, 3D visual effects on screen and interactive video effects.
- There may be background noise.
- Display information includes: tactile, pictorial, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs with armrests, armchairs and sofas.
- Furniture available in this area includes: coffee tables.
- There are shows/talks with no designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour.
- Areas with stepped access only can be experienced by visitors via a virtual tour.
- Wayfinding signage is provided throughout the tour.
- This area consists of: Jurassic Sea, Steel Town, Ironstone Cottage, Victorian Parlour, Local History Gallery, People's War Gallery and Post-War Gallery.
Stairs (Central Stairs)
- The stairs surveyed are located centrally, in the exhibition space.
- The ground floor, and upper exhibition areas and galleries can be accessed by these stairs.
- There are 20+ steps between floors which are clearly marked and have a handrail on the right going up.
Lift (Platform Lift to Archaeology Gallery)
- The lift surveyed is located on the first floor.
- The journey time to this lift from the enclosed lift is approximately 2 minutes.
- The most accessible route to the lift has step-free level access, a lift and narrow walkways.
- The Main Gallery, Exhibition Space and the Archaeology Gallery are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 73cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- There is a maximum load weight of 225kg for this lift.
Exhibition Space (First Floor)
- All exhibits are indoors.
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The following may be experienced here: lighting effects and interactive video effects.
- There may be background noise.
- Display information includes: pictorial, audio description, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
- There are shows/talks with no designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour, this may include the use of a lift.
- Access throughout the tour may include narrow walkways.
- Areas with stepped access only can be experienced by visitors via a virtual tour.
- This area consists of: the Archaeology Gallery and temporary exhibits.
Exhibition Space (Main Temporary Exhibition Space)
- All exhibits are indoors.
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The following may be experienced here: lighting effects.
- There may be background noise.
- Display information includes: pictorial, audio description, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
- There are shows/talks with no designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour, this may include the use of a lift.
- Access throughout the tour may include narrow walkways.
- Areas with stepped access only can be experienced by visitors via a virtual tour.
- This area consists of: the Main Temporary Exhibition Space.
Area (Community Gallery)
- The Community Gallery is located on the first floor.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door which opens away from you.
- The width of the opening is 77cm.
- Facilities available in this area include: projector, screen and seating.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- There is a clearly signed fixed hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Wayfinding signage is provided.
Access To (Access to Courtyard)
- The courtyard is access to the right side after ticket desk.
- The journey time from the entrance foyer is approximately 1 minute.
- The most accessible route has a ramp or slope and automatic doors.
- There is step-free access via ramp into the courtyard.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single manual door which is permanently held open.
- The door has a locked extension leaf.
- The width of the opening is 95cm.
Outdoor Spaces (Courtyard)
- The following is available in this area: Pram and Buggy Park.
- Outdoor areas consist of block paving and paving slabs.
- There are footpaths throughout.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
