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The new name for DisabledGo

Access Guide

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Overview

Entrance

  • This entrance is located at street level with a small vestibule leading to the staircase.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 74cm.
  • There is stepped access as you enter.
  • There are 12 steps which are unmarked with a handrail on the right going up.
  • The staircase is 62cm wide.

Eating and Drinking (Restaurant)

  • Location and Service View
    • This area has staff who can provide assistance with ordering, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld, wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the left hand side at the top of the stairs.
    • The height of the counter is 96cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: stools and benches.
    • Furniture available in this area includes: tables and booths.
    • There may be background noise in this area.

Seating Area (Terrace)

  • The seating area is located outside the main restaurant.
  • The seating area is covered.
  • The most accessible route to the seating area has a step and manual doors.
  • There is step-free level access throughout the seating area.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and benches.
  • Furniture available in this area includes: tables.
  • There may be background noise in this area.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located on the second floor.
  • The most accessible route has steps, manual doors and narrow walkways.
  • There is step-free level access into the toilet.
  • There are 12 steps which are unmarked with a handrail on the right going up.
  • There is a wash basin, a soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a push tap.