Access Guide
Overview
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About
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- The venue is a traditional Victorian bar with upstairs sofa lounge, live music and traditional pub food.
- Facilities available in the venue include: toilets, bar/restaurant and self contained function room with terrace.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest underground station is Bayswater.
- The nearest train station is Paddington.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- The following areas have stepped access: the toilets.
- Access throughout may include manual doors.
- The ground floor and first floor can be accessed via stairs.
- The following facilities are available: a seat/chair and a water bowl for assistance dogs.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Disability Awareness and First Aid Training.
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Toilet and Changing Facilities
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- There is not a toilet with adaptations available.
- The male and female toilet facilities are located on the ground level, accessed via a step, and on the first floor.
Entrance (Porchester Gardens)
- This entrance is located on Porchester Gardens.
- There is stepped access at the entrance.
- There is 1 step which is marked, with no handrails.
- The doors are permanently held open.
- The width of the opening is 107cm.
- There is a second single manual door.
- The second door is permanently held open.
- The width of the opening is 70cm.
- There is stepped access as you enter.
- There is 1 step which is clearly marked with handrails on both sides.
Entrance (Queensway)
- This entrance is located on Queensway.
- There is stepped access at the entrance.
- There is 1 step which is marked, with no handrails.
- The door is permanently held open.
- The width of the opening is 78cm.
- There is a second single manual door.
- The second door is permanently held open.
- The width of the opening is 70cm.
- There is stepped access as you enter.
- There is 1 step which is clearly marked with handrails on both sides.
Eating and Drinking
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Location and Service
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- This is the main eating and drinking bar area.
- The most accessible route has step-free level access.
- This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located in the centre of the venue.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the lower eating and drinking area and toilets, and raised alcove seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
- Furniture available in this area includes: tables and high tables.
- There is background noise in this area which varies depending on the function/event .
Standard Toilet Facilities (Main Bar)
- The male and female standard toilet facilities were surveyed.
- The toilets are located off the lower bar area.
- The most accessible route has steps and manual doors.
- There is stepped access into the toilet.
- The door opens inwards.
- The width of the door opening is 70cm.
- There are no ambulant toilet facilities available.
- There is a wash basin, a bar of soap and a hand dryer available.
- The wash basin has a lever tap.
Stairs
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors which are clearly marked and have a handrail that switches sides.
Eating and Drinking (Sofa Bar)
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Location and Service
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- The Sofa Bar is located on the first floor.
- The most accessible route has steps and doors permanently held open.
- This area has a bar where food and drink can be ordered and colleagues who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The bar was surveyed.
- The counter is located in the centre of the room.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
- Furniture available in this area includes: tables and coffee tables.
- There is background noise in this area which varies depending on the function/event .
- The layout of this room may change depending on the event.
Standard Toilet Facilities (Sofa Bar)
- The male and female standard toilet facilities were surveyed.
- The toilets are located off the Sofa Bar.
- The most accessible route has steps and manual doors.
- There is step-free level access into the toilets.
- The door opens inwards.
- The width of the door opening is 72cm.
- There are no ambulant toilet facilities available.
- There is a wash basin, a bar of soap and a hand dryer available.
- The wash basin has a push tap.
Seating Area (Sofa Bar Terrace)
- The seating area is located on the first floor outside the Sofa Bar.
- The seating area is uncovered.
- The most accessible route to the seating area has step-free level access and manual doors.
- There is step-free level access throughout the seating area.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- There is background noise in this area which varies depending on the function/event .
- There are double doors with an opening width of 143cm to access terrace.