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Q House

The Old Court House, 20 Simpson Road, Fenny Stratford, Bletchley, Milton Keynes, MK2 2DD

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Access Guide

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Overview

  • About View
    • This is the home of Q:alliance, an LGBTQ+ charity for Milton Keynes and surrounding areas.
    • Services available in the venue include: workshops, youth clubs, training, community events, support, advice and guidance.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • The accessible communal entrance is located at the front of the venue on Simpson Road. Q House also has a stepped, side entrance into the office.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the accessible communal entrance.
    • The following areas have stepped access: the side entrance into the office.
    • Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: mobility scooter charging facilities.
    • Additional equipment which can be borrowed or hired includes: fidget toys and ear defenders.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the sensory room.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: Disability and Inclusion Training, Mental Health Training and First Aid Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the corridor upon arrival, when using the accessible communal entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free standard toilet facilities are located in the corridor upon arrival, when using the accessible communal entrance.
    • The shared standard toilet facilities are located next to the main office by the side entrance.

Parking

  • Car Park View
    • The car park is located at the rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • There are no hatched/marked zones.
    • The nearest designated bay is 60m from the accessible communal entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and colleagues only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Access To (Accessible Communal Entrance)

  • The accessible communal entrance is located on Simpson Road. This entrance can be accessed via the side of the building from the Blue Badge parking.
  • The distance from the Blue Badge parking at the rear is 55m.
  • The most accessible route has step-free level access and uneven surfaces.
  • There is step-free level access at this entrance.
  • There is a single manual gate which is permanently held open.
  • The width of the opening is 113cm.
  • The gate has a high visual contrast.
  • There is an alternative entrance gate that is also permanently held open. This gate has an opening width of 97cm.

Accessible Communal Entrance

  • This entrance is located on Simpson Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 137cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 65cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • The entrance door width is limited by the push handle.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 75cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
  • The visual contrast between the walls and floor varies between low and high.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Office Entrance (Side)

  • This entrance is located at the side of the building.
  • Access is via the walkway and through the gate.
  • The gate is permanently held open, with an opening width of 75cm.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 3 steps with a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 68cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 73cm.
  • The second door has a low visual contrast.
  • There is stepped access as you enter.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 11cm.

Office

  • The room is located to the left side, after entering via the accessible communal entrance.
  • The distance from accessible entrance is 20m.
  • The most accessible route to the room has step-free level access, a step, manual doors, doors permanently held open, narrow walkways and narrow openings.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 68cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in the room includes: desks.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Some of the desks and chairs in this room have wheels and can be moved.
    There are acoustic panels on the ceilings and walls.

Sensory Room

  • The room is located next to the office.
  • The distance from the office is 1m.
  • The most accessible route to the room has step-free level access, manual doors and narrow openings.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 71cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • There is deep pile carpet in some areas.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs without armrests, sofas and benches.
  • Furniture available in the room includes: desks.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Meeting Room

  • The room is located in the corridor, outside the office.
  • The distance from the office is 5m.
  • The most accessible route to the room has step-free level access, doors permanently held open, narrow walkways and narrow openings.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the main corridor.
    • The distance from accessible, communal entrance is 12m.
    • The most accessible route to the toilet has step-free level access, manual doors, doors permanently held open, narrow walkways and narrow openings.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the door opening is 92cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 71cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a twist/turn tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 89cm from the floor.
    • There are paper towels for drying hands.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 109cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.