Access Guide
Accommodation Overview
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About
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- Millpool offers accessible, self-catering accommodation and is one of four converted Victoria railway carriages, located next to St. Germans Railway Station in Saltash, Cornwall.
- There is 1 bedroom with adaptations.
- There is step-free level access to the bedroom with adaptations.
- The bedroom with adaptations has an ensuite with a wheel-in shower.
- Only assistance dogs are welcomed at this venue.
- Shared facilities include: a laundry room.
- There is also a shared games room on site.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is St Germans.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the entrance doors and the garden area.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- You can borrow or hire the following equipment: a manual wheelchair, walking aids, vibrating pillows, panic alarm, bath steps, raised toilet seats, shower chairs, commodes, over bed tables and standing frames.
- Additional equipment which can be borrowed or hired includes: RNID smoke alarm and vibrating pillow alarm
- A profiling bed is available - this should be requested prior to your stay.
- The alternative formats documents can be provided in include: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Disability Awareness and First Aid
- Please note, staff are not always on site.
Parking
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Car Park
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- The car park is located to the left hand side of the accommodation.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and concrete.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
Entrance
- This entrance is located at the front of the accommodation, at the top of the ramp.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The slope has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 95cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Kitchen
- The kitchen is located immediately upon entering the accommodation.
- There is step-free level access into the kitchen.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The work surface is 90cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 80cm from the floor.
- Overhead and under counter cupboards are available.
- A lowered hob is available with a clear knee recess.
- The lowered hob is 80cm from the floor.
- A lowered sink is available with a clear knee recess.
- The lowered sink is 80cm from the floor.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a toaster, easy grip cutlery, a microwave, a kettle and a fridge freezer.
Lounge/Dining Area
- The lounge is located to the left hand side, as you enter the accommodation.
- There is step-free level access into the lounge.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the lounge includes: chairs with armrests, chairs without armrests and riser recliner chairs.
- Furniture available in the lounge includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is a TV with subtitles.
- There is a single sofa bed in the lounge area.
Bedroom and Ensuite with Adaptations
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Bedroom Access
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- The bedroom surveyed is located beyond the lounge area.
- The distance from the main entrance is 4m.
- The most accessible route to the bedroom has step-free level access and narrow walkways .
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The width of the door opening is 80cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 62cm from the floor.
- The space under the bed is 34cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: bedside plug sockets, a coffee table and a flashing fire alarm.
- A lanyard with portable alarm is available for use throughout the accommodation.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The width of the door opening to the ensuite is 98cm.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 210cm (width) x 214cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 145cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 85cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a waste bin.
- There is one coat hook.
- The coat hook is 145cm from the floor.
- The walls and floor have a high visual contrast.
- The ensuite has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The shower grab rail has a medium visual contrast.
Outdoor Spaces (Patio and Garden)
- The following is available in this area: a fenced in patio and garden, a wood burner, a parasol, chairs with armrests and a patio table.
- Outdoor areas consist of concrete or tarmac and grass.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the garden area.
