You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: museum, cafe, and gift shop.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Chippenham.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • View more information on borrowing or hiring equipment (opens new tab).
  • The museum is open on a Monday 4 times a year for SEND children, where the noise is reduced or turned off in the exhibit area.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: First Aid and BSL is scheduled for all staff.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the right of the entrance counter and to the left of the café entrance.
  • All toilets with adaptations have a left hand transfer space.
  • Ambulant toilet facilities are located in the standard male and female toilets near to the entrance counter.
  • The male and female step-free toilet facilities are located to the right of the entrance counter and to the left of the café entrance.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations to the right of the entrance counter.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 470cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 127cm.
  • The nearest designated bay is 9m from the entrance.
  • The most accessible route from the Blue Badge parking has step-free level access, a very easy slope and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 112cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open away from you.
• The width of the opening is 130cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Counter. Skip to the next section.

Counter

• The counter is located straight ahead after you enter the building.
• The distance from the entrance is 5m.
• There is step-free level access to the counter.
• The height of the counter is 131cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• There is not a hearing assistance system.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Shop. Skip to the next section.

Shop

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• Getting Around View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • There may be background noise.
  • Signage is not provided.
  • Customers can obtain online items from the entrance counter.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Payment View
  • The checkout area is located straight ahead after you enter the building.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is at least 150cm and there is no need to turn.
  • The height of the payment counter is 131cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Museum - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Museum - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of the entrance counter after you enter the building.
  • The distance from the entrance counter is 19m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 188cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 106cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 101cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There is one coat hook.
  • The coat hook is 142cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Exhibition Space. Skip to the next section.

Exhibition Space

• This area is indoors.
• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: strobe or flashing lights, sudden loud noises, lighting effects and interactive video effects.
• There is background noise.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Display information includes: audio description, information boards, touchscreens and televisions/screens.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs with armrests, armchairs, sofas and benches.
• Guided tours are available.
• There is step-free level access throughout the tour.
• Access throughout the tour may include doors permanently held open.
• Wayfinding signage is not provided throughout the tour.

You are on Room (Conference Room). Skip to the next section.

Room (Conference Room)

• The room is located to the left of the entrance counter.
• The distance from entrance counter is 18m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The door opens away from you.
• The width of the opening is 69cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Room (Educational Area). Skip to the next section.

Room (Educational Area)

• The room is located within the the exhibition hall.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and benches.
• Furniture available in the room includes: tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• Announcements are in person.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Eating and Drinking (Crown's Café). Skip to the next section.

Eating and Drinking (Crown's Café)

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• Location and Access View
  • The Crown's Café is located to the left of the entrance counter after you have entered the building.
  • The most accessible route has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into this area.
  • There are double manual doors with a medium visual contrast.
  • The doors open towards you.
  • The width of the opening is 125cm.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • Menus are handheld and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the right after you enter the cafe.
  • There is step-free level access to the counter.
  • The height of the counter is 107cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds and mirrors.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: There is a raised area opposite the counter, with 2 clearly marked steps. There are no hand rails for these steps.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Crown's Cafe - Outside). Skip to the next section.

Seating Area (Crown's Cafe - Outside)

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• Location and Access View
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • The seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: picnic tables and adapted picnic tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.

You are on Toilet with Adaptations (Crown's Café - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Crown's Café - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left of the entrance to Crown's Cafe.
  • The distance from the Crown's Cafe is 126m.
  • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 140cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 76cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 104cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There is one coat hook.
  • The coat hook is 138cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Outdoor Spaces (Playpark). Skip to the next section.

Outdoor Spaces (Playpark)

• The following is available in this area: a playground with play equipment.
• Outdoor areas consist of concrete or tarmac, grass and gravel.
• There are footpaths in some areas.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• The following areas have step-free access via ramps or slopes: at the play park entrances.
• There are some seats situated along the paths for people to rest.

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• Playground View
  • There is a play area .
  • There is a route around the play equipment which is not firm and even, but is over 150cm wide.
  • The play equipment is not within easy reach for a range of users.
  • The following play experiences are available: swinging, sliding, rocking, climbing and crawling.

You are on Outdoor Spaces (Wildlife Garden). Skip to the next section.

Outdoor Spaces (Wildlife Garden)

• The following is available in this area: gardens.
• Outdoor areas consist of grass and gravel.
• There are footpaths in some areas.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.

You are on Outdoor Spaces (Dig For Victory Garden). Skip to the next section.

Outdoor Spaces (Dig For Victory Garden)

• The following is available in this area: Vegetable planting area, with wheelchair height vegetable boxes.
• Outdoor areas consist of gravel and loose stones.
• There are footpaths in some areas.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are not any seats situated along the paths for people to rest.