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Access Guide

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Accommodation Overview

  • About View
    • There are 10 bedrooms in total.
    • There is step-free level access to some of the bedrooms.
    • There is 1 bedroom with adaptations.
    • There is step-free level access to the bedroom with adaptations.
    • The bedroom with adaptations does not have an adjoining room.
    • Only assistance dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a portable ramp at the most accessible entrance.
    • Access throughout may include manual doors and narrow walkways.
    • The first and second floors can be accessed via stairs.
    • The following facilities are available: a deaf alert system, shower chairs, walking aids, bath mats, raised toilet seats, bed raisers, a water bowl for assistance dogs, a hearing assistance system, a seat/chair and mobility scooter charging facilities.
    • Additional equipment which can be borrowed or hired includes: table raisers, portable grab rails and raised toilet seat with rails.
    • View more information on borrowing or hiring equipment (opens new tab).
    • The venue can provide large print documents.
    • Staff receive the following training: Tourism for All Accessibility Training, Understanding British Sign Language - Training for Hospitality, Dementia Friend Training, Meeting your Disabled Customer’s Needs, Disability and Intersectionality, Accessible & Inclusive Travel and Disability Representation in Marketing and Communications, Food Allergy Awareness Training and Fire Warden Training.

Parking

  • The car park is located at the front of the guesthouse.
  • The car park is open air/surface.
  • There are no designated Blue Badge parking bays available.
  • Parking is free for all users.
  • Free parking for guests who book directly.
  • The venue has a drop-off point and a public car park nearby.

Entrance

  • This entrance is located at the front, next to the parking area.
  • There is step-free access via a portable ramp at the entrance.
  • The ramp bypasses the steps.
  • There are 2 steps which are unmarked, with no handrails.
  • Staff will assist with the access ramp upon request.
  • There is a bell at a height of 145cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the left after entering the guest house.
  • The journey time to this reception from the main entrance is approximately 1 minute.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 140cm.
  • There is not a lowered section at the desk.
  • There is a clearly signed portable hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Seating available in this area includes: sofas and armchairs.

Dining Room

  • The dining room is located to the right side after the entrance.
  • There is step-free level access into the dining room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 75cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.

Standard Bedroom (Room 10 Ground Floor, King Size)

  • The bedroom surveyed is located on the ground floor, past the staircase and then turn left.
  • The most accessible route to the bedroom has step-free level access, manual doors and narrow openings.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 120cm.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The bedroom has a double bed.
  • The top of the mattress is 63cm from the floor.
  • The space under the bed is 3cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets, a chair without armrests, a TV with subtitles and a desk.

Standard Ensuite (Room 10 Ground Floor)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening is 59cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a wash basin available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror.
  • The ensuite has a pedal bin.
  • The ensuite has a shower with a step.
  • The shower has an adjustable shower head which can be detached and wall-mounted grab rails.
  • The shower controls are twist turn mixer.

Stairs

  • The stairs surveyed are located directly opposite the main entrance.
  • Ground, first and second floors can be accessed by these stairs.
  • There are 13 steps between floors which are unmarked and have a handrail on the right going up.

Standard Bedroom (Room 5 First Floor, Twin)

  • The bedroom surveyed is located on the first floor.
  • The most accessible route to the bedroom has manual doors, narrow walkways and steps.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 90cm.
  • The door opens inwards.
  • The width of the door opening is 76cm.
  • The bedroom has twin beds.
  • The top of the mattress is 63cm from the floor.
  • The following is available in this bedroom: a desk, bedside plug sockets, a TV with subtitles, a chair without armrests and an armchair.

Standard Ensuite (Room 5 First Floor)

  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards.
  • The width of the door opening is 66cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 43cm (from the side of the toilet pan).
  • There is a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever tap.
  • Additional features include: a mirror and a coat hook.
  • The ensuite has a pedal bin.
  • The ensuite has a shower with a step.
  • The shower has an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.