Access Guide
Overview
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About
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- This is a pub and eatery in the heart of London.
- Facilities available in the venue include: a bookable, first floor function room.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking.
- The nearest underground station is St James Park.
- The nearest train station is Warterloo.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: rear and front raised seating area.
- Access throughout may include manual doors and narrow openings.
- The first and ground floors can be accessed via stairs.
- The following facilities are available: a seat/chair and a water bowl for assistance dogs.
- Staff receive the following training: Customer Service, Disability DDA.
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Toilet and Changing Facilities
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- There is not a toilet with adaptations available.
- The male and female toilet facilities are located on the ground and first floor.
Entrance (Arneway Street)
- This entrance is located on Arneway Street.
- There is stepped access at the entrance.
- There is 1 step which is unmarked, with no handrails.
- The step at this entrance is 3cm high.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 84cm.
- There is step-free level access as you enter.
- There is another stepped entrance on Horseferry Road with three sets of doors to enter.
Eating and Drinking (Ground Floor)
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Location and Service
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- This area has a bar where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are handheld, wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right side of the room.
- There is step-free level access to the counter.
- The height of the counter is 105cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the two raised seating areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: high stools, benches, chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables, high tables and booths.
- There may be background noise in this area.
Seating Area (Raised Areas)
- The seating area is located on the ground floor of the main eating and drinking area.
- The most accessible route to the seating area has steps.
- There is step-free level access throughout the majority of areas.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and booths.
- There may be background noise in this area.
Standard Toilet Facilities (Ground Floor - Female)
- The female standard toilet facilities were surveyed.
- The toilets are located on the ground floor.
- The most accessible route has a step, manual doors and narrow openings.
- There is step-free level access into the toilets.
- There are no ambulant toilet facilities available.
- There is a wash basin, a soap dispenser and a hand dryer available.
- The wash basin has a push tap.
Standard Toilet Facilities (Ground Floor - Male)
- The male standard toilet facilities were surveyed.
- The toilets are located on the ground floor.
- The most accessible route has a step, manual doors and narrow openings.
- There is step-free level access into the toilets.
- There is a wash basin and a hand dryer available.
- The wash basin has a push tap.
Stairs
- The stairs surveyed are located to the right side of the venue.
- The ground and first floors can be accessed by these stairs.
- There are 20 steps between floors which are clearly marked and have handrails on both sides.
Eating and Drinking (First Floor)
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Location and Service
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- This is a bookable function room but is open during busy periods and events.
- This area has a bar where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are handheld, wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the centre of the room.
- There is step-free level access to the counter.
- The height of the counter is 104cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There is background noise in this area which varies depending on the function/event .
Seating Area (Outdoor Terrace)
- The seating area is located on both sides of the venue, as you exit via the main door.
- The seating area is covered.
- The most accessible route to the seating area has a step and manual doors.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: high stools.
- Furniture available in this area includes: high tables.
- There may be background noise in this area.
