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Overview

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• About View
  • The Bug Parc is a visitor attraction and invertebrate zoo, with educational and entertaining displays.
  • Facilities available in the venue include: invertebrate zoo, café and play park with old fashioned games such as hoopla.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: Kirby House, Comstock House, Hinton House, Chrysalis Café, the Handling Room and the gift shop.
  • Access throughout may include uneven surfaces and manual doors.
  • The following facilities are available: a seat/chair and a water bowl for assistance dogs.
  • Additional equipment which can be borrowed or hired includes: Chairs are available on request from the gift shop for the three houses.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: First Aid.
• Toilet and Changing Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located in Hinton House, the Chrysalis Café and beside the play park.
  • The gender neutral toilet facilities are located in the Chrysalis Café.
  • The gender neutral toilet facilities are located in Hinton House.
  • Parent and baby changing facilities are located in all toilets with adaptations.

You are on Parking. Skip to the next section.

Parking

• The car park is located in front of the park entrance gift shop.
• The car park is open air/surface.
• There are 12 designated Blue Badge parking bays available.
• The Blue Badge bay is signposted but has no markings.
• The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
• Parking is free for all users.

You are on Entrance (Gift Shop). Skip to the next section.

Entrance (Gift Shop)

• This entrance is located slightly to the right of the accessible parking.
• There is step-free access via slope at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 90cm.
• There is step-free level access as you enter.

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Shop (Gift Shop)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • There is no (or very little) background noise.
  • Signage is not provided.
• Payment View
  • The checkout area is located to the left as you enter the shop.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The height of the payment counter is 90cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.

You are on Exit (Gift Shop). Skip to the next section.

Exit (Gift Shop)

• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens towards you.
• The width of the opening is 91cm.
• There is step-free access via slope as you exit.

You are on Entrance (Kirby House). Skip to the next section.

Entrance (Kirby House)

• This entrance is located behind the reception and gift shop.
• There is step-free access via slope at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 90cm.
• There is step-free level access as you enter.

You are on Exhibition Space (Kirby House). Skip to the next section.

Exhibition Space (Kirby House)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors and narrow walkways.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is no (or very little) background noise.
• Display information includes: pictorial and information boards.
• There is not a hearing assistance system.
• Access throughout the tour may include manual doors and narrow walkways.
• The height of the exhibits is 90cm.
  There is a sliding door to the night zone room with a width of 86cm.
  There is a sliding door to the ultra violet room with a width of 87cm.
  The interactive buttons in the ultra violet room are at a height of 95cm.

You are on Exit (Kirby House). Skip to the next section.

Exit (Kirby House)

• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens away from you.
• The width of the opening is 91cm.
• There is step-free access via slope as you exit.
• There is a 2cm high lip at the exit door.

You are on Entrance (Chrysalis Café). Skip to the next section.

Entrance (Chrysalis Café)

• This entrance is located at the front of the café, to the left of the reception and gift shop.
• There is step-free access via slope at the entrance.
• There is a very slight slope as you enter Chrysalis Café.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 169cm.
• There is step-free level access as you enter.

You are on Eating and Drinking (Chrysalis Café). Skip to the next section.

Eating and Drinking (Chrysalis Café)

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• Location and Service View
  • The most accessible route has a ramp or slope and manual doors.
  • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menus are available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the left after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The height of the tray rail is 80cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • There is no (or very little) background noise in this area.
  • There are double doors to the right of the café from the counter. These lead out to the seated patio area and have an opening width of 160cm and are often left open.

You are on Toilet with Adaptations (Chrysalis Café - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Chrysalis Café - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located diagonally opposite the main entrance, to the right of the service counter.
  • The most accessible route to the toilet has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
• Dimensions and Features View
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 248cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the transfer side.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 50cm from the floor.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • Additional features include: a mirror, coat hooks and a baby changing table.

You are on Seating Area (Public Patio Seating). Skip to the next section.

Seating Area (Public Patio Seating)

• The seating area is located in front of the accessible parking.
• The seating area is uncovered.
• The most accessible route to the seating area has step-free level access and a ramp or slope.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Furniture available in this area includes: picnic tables.
• There is no (or very little) background noise in this area.

You are on Entrance (Hinton House). Skip to the next section.

Entrance (Hinton House)

• This entrance is located to the left as you leave Kirby House.
• There is step-free access via slope at the entrance.
• There is a slight slope as you enter Hinton House.
  There is a small lip of 2cm to get onto the two paving stones before the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 87cm.
• There is step-free level access as you enter.

You are on Toilet with Adaptations (Left Hand Transfer - Hinton House). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - Hinton House)

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• Location and Access View
  • The toilet surveyed is located to the left as you enter Hinton House.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 79cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 48cm from the floor.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • Additional features include: a mirror, a coat hook and a baby changing table.
  • There is a coat hook with a height of 122cm.

You are on Exhibition Space (Hinton House). Skip to the next section.

Exhibition Space (Hinton House)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• The following may be experienced here: strong smells.
• There is no (or very little) background noise.
• Display information includes: pictorial and information boards.
• There is not a hearing assistance system.

You are on Exit (Hinton House). Skip to the next section.

Exit (Hinton House)

• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens away from you.
• The width of the opening is 90cm.
• There is step-free access via slope as you exit.

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Room (Handling Room)

• The room is located to the right as you exit Hinton House.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free access via slope into the room.
• There are double manual doors which open towards you.
• The width of the opening is 168cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• There is a handling counter at a height of 89cm. Handlers are happy to work around this if the counter is too high.
  There are sinks to wash hands at a height of 88cm.

You are on Entrance (Comstock House). Skip to the next section.

Entrance (Comstock House)

• This entrance is located to the left of the play park.
• There is step-free access via slope at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 85cm.
• There is step-free level access as you enter.

You are on Exhibition Space (Comstock House). Skip to the next section.

Exhibition Space (Comstock House)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The following may be experienced here: strong smells.
• There is no (or very little) background noise.
• Display information includes: pictorial and information boards.
• There is not a hearing assistance system.

You are on Exit (Comstock House). Skip to the next section.

Exit (Comstock House)

• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens away from you.
• The width of the opening is 85cm.
• There is step-free access via slope as you exit.

You are on Outdoor Spaces (Playground and Dipping Pond). Skip to the next section.

Outdoor Spaces (Playground and Dipping Pond)

• The following is available in this area: a playground with play equipment, a grassed play area and a toilet block.
• Additional facilities in this area include: dipping pond, wildlife pond, traditional fairground games, soft play, sandpit and jumping pillow.
• Outdoor areas consist of wood bark and gravel.
• There are footpaths throughout.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.
• The sandpit has a gate which is locked to keep out foxes.

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• Playground View
  • There is a playground with an access point over 100cm wide.
  • The play equipment is not within easy reach for a range of users.
  • The following play experiences are available: swinging, sliding, climbing and social play.
  • The jumping pillow has a small lip to enter. There is a water station outside Kirby House to refill water.

You are on Toilet with Adaptations (Toilet Block - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Toilet Block - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the toilet block beside the play park.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is a lip of 1cm in height to enter.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 85cm.
  • The door has a twist lock.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 186cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 48cm from the floor.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • Additional features include: a mirror and a baby changing table.