Access Guide
Overview
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About
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- The Canal Museum is housed in a restored three-storey historical corn mill that sits directly on the banks of the Grand Union Canal.
- Facilities available in the venue include: café, gift and book shop, canal exhibits, education room, picnic area, a defibrillator, standard and accessible toilets.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Northampton (approximately 8 miles away).
- The nearest bus station is Northampton Bus Interchange.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is into the café.
- There is stepped access at the main entrance.
- There is 1 other entrance.
- There is stepped access at the other entrance.
- The following areas have stepped access: the main museum galleries on the upper 2 floors.
- There are no doors along circulation routes.
- The upper 2 floors can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: First Aid, Health & Safety, and Disability Awareness. This applies to permanent employees (including management) only.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located outside the café entrance on the left.
- The toilet with adaptations has no transfer space available.
- The male and female step-free standard toilet facilities are located at car park level to the left of the Canal Museum.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the Toilet with Adaptations.
Parking
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Car Park
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- The car park is located in front of the Canal Museum.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 462cm (depth).
- The hatched/marked zones vary between bays.
- The nearest designated bay is 30m from the cafe entrance.
- The most accessible route from the Blue Badge parking has steep slopes.
- This route has uneven surfaces and narrow walkways.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet with Adaptations (No Transfer Space)
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Location and Access
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- The toilet surveyed is located on the left of the café entrance.
- The distance from the café entrance is 10m.
- The most accessible route to the toilet has a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 226cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a spatula flush on the left as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the left as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 109cm from the floor.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 114cm from the floor.
- The height of the baby change facility when in use is 98cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The space beside the toilet is 54cm on the left and 59cm on the right but is obstructed.
Café Entrance
- This entrance is located behind the car park.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 98cm.
- The door opens towards you.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 93cm.
Café
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is not available.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located on the right hand side of the main counter.
- There is step-free level access to the counter.
- The height of the counter is 83cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- The height of the tray rail is 69cm.
- There is card machine height is between 77-83cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, sofas, benches, stools and high stools.
- Furniture available in this area includes: tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Gift Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- There may be background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Overflow seating from the café is in the gift shop.
- The checkout area is located on the right hand side upon entering the gift shop.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was on the right hand side of the shop.
- Signage is not provided for the counter.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 111cm.
- There is a lowered section at the counter.
- The height of the lowered section is 74cm.
- The card payment machine is portable.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs to the Canal Museum
- The stairs surveyed are located to the right of the café counter and to the left of the gift shop counter.
- The museum exhibits on the first and second floor can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are clearly marked and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
- The depth of the steps is 23cm.
Canal Museum (First and Second Floor)
- The museum is indoors.
- The following areas have stepped access: first and second floor museum exhibits and children's activity area.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The following may be experienced here: strong smells.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The following areas of the tour have stepped access: the first and second floor exhibits.
- Areas with stepped access only can be experienced by visitors via an information booklet.
- Wayfinding signage is not provided throughout the tour.
- A guide can discuss the exhibits for anyone who can't access the stairs.
Outdoor Spaces (Canal Side and Picnic Area)
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About
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- The following is available in this area: woodland and grounds.
- Additional facilities in this area include: the canal, a learning centre, narrowboats, passenger boat trips, a towpath, locks, old stables, a leggers hut, a nature reserve, a picnic area and outside café seating.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: concrete, tarmac and paving slabs.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces and advertising boards.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the main entrance into the museum, the side entrance into the café, the boat tour.
- The following areas have step-free access via ramps: from the car park to the towpath.
- There are picnic benches or outside café seating.
