You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • The Green House Hotel is a restored, Grade II Victorian villa in the heart of Bournemouth.
  • There are 32 bedrooms in total.
  • There is step-free level access to some of the bedrooms.
  • There is 1 bedroom with adaptations.
  • There is step-free level access to the bedroom with adaptations.
  • The bedroom with adaptations does not have an adjoining room.
  • 1 bedroom with adaptations has an ensuite with a wheel-in shower.
  • Dogs are welcomed at this venue.
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Bournemouth.
  • The nearest bus station is Bournemouth.
• Getting In and Around View
  • There is step-free level access via lift at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The lower ground, ground, first and second floors can be accessed via a standard lift.
  • The following facilities are available: a seat/chair, bath mats, a water bowl for assistance dogs and mobility scooter charging facilities.
  • The venue can provide braille documents.
  • Staff receive the following training: Mental Health and Disability Awareness Training.
• Toilet and Changing Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground and lower ground levels.
  • The shared toilet facilities are located on the basement / lower ground level..
  • The shared toilet facilities are located on the basement / lower ground level..
  • Parent and baby changing facilities are located on the ground level.

You are on Parking. Skip to the next section.

Parking

• The car park is located to the front and side of the hotel.
• The car park is open air/surface.
• There are no designated Blue Badge parking bays available.
• This car park is for visitors only.
• Parking is free for all users.
• A space for guests with access needs can be reserved next to the most accessible entrance.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the hotel.
• There is stepped access at the entrance.
• There are 7 steps which are clearly marked, with a handrail on the left going up.
• The width of the door at the stepped entrance is 105cm.
  There is an intercom for guests at a height of 145cm.
• There is an entry system at a height of 120cm.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 92cm.
• There is step-free level access as you enter.
• The most accessible entrance to the hotel is via lift located at the side of the hotel.
  An access code is needed for this entrance.
  The accessible entrance bypasses the steps at the front entrance.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the rear and side of the hotel.
• The most accessible route to the lift has step-free level access.
• The lower ground, ground, first and second floors are accessed by this lift.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a mirror to aid reversing and a visual floor indicator.
• The lift is also the most accessible entrance to the hotel, bypassing the stepped, front entrance.

You are on Reception. Skip to the next section.

Reception

• The reception is located at the front of the hotel.
• The journey time to this reception from the most accessible entrance is approximately 2 minutes.
• There is step-free level access via lift to reception.
• The height of the reception desk is 115cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Seating available in this area includes: armchairs, sofas, stools and chairs without armrests.
• Furniture available in this area includes: coffee tables.

You are on Bedroom with Adaptations (Huntingdon Elm - King Size). Skip to the next section.

Bedroom with Adaptations (Huntingdon Elm - King Size)

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• Location and Access View
  • The bedroom surveyed is located on the ground floor, next the restaurant.
  • The journey time to this bedroom from the most accessible entrance is approximately 5 minutes.
  • The most accessible route to the bedroom has a lift and step-free level access.
  • There is step-free level access into the bedroom.
  • There is written text signage on or near the door.
  • The key lock is at a height of 93cm.
  • The door opens inwards.
  • The width of the door opening is 91cm.
• Bedroom Features View
  • The bedroom has a double bed.
  • The top of the mattress is 63cm from the floor.
  • The space under the bed is 5cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets, a chair without armrests, a TV with subtitles and a desk.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • This bedroom does not have an adjoining room.

You are on Ensuite with Adaptations (Huntingdon Elm - Right Hand Transfer). Skip to the next section.

Ensuite with Adaptations (Huntingdon Elm - Right Hand Transfer)

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• Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening to the ensuite is 90cm.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 261cm (from the side of the toilet pan to the wall).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 47cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • The ensuite has a pedal bin.
  • Additional features include: a mirror, coat hooks and a shelf.
  • The ensuite has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • The shower has an adjustable shower head which can be detached, a flip-down seat, wall-mounted grab rails and a dropdown rail.
  • The shower seat is 48cm from the floor.
  • The shower controls are twist turn mixer.

You are on Standard Bedroom (Aspen - King Size). Skip to the next section.

Standard Bedroom (Aspen - King Size)

• The bedroom surveyed is located on the ground floor, opposite the lift.
• The most accessible route to the bedroom has step-free level access and a lift.
• There is step-free level access into the bedroom.
• There is written text signage on or near the door.
• The key lock is at a height of 91cm.
• The door opens inwards.
• The width of the door opening is 80cm.
• The bedroom has a double bed.
• The top of the mattress is 63cm from the floor.
• The space under the bed is 5cm from the floor.
• There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
• The following is available in this bedroom: a desk, a chair without armrests, bedside plug sockets and a TV with subtitles.

You are on Standard Ensuite (Aspen - King Size). Skip to the next section.

Standard Ensuite (Aspen - King Size)

• There is step-free level access into the ensuite.
• The ensuite door opens outwards.
• The width of the door opening is 74cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not a lateral transfer space next to the toilet.
• There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
• The wash basin has a lever mixer tap.
• Additional features include: a mirror, coat hooks and a shelf.
• The ensuite has a pedal bin.
• The ensuite has a shower cubicle.
• The shower has an adjustable shower head which can be detached.
• The shower controls are twist turn mixer.

You are on Eating and Drinking (Arbor Restaurant Bar). Skip to the next section.

Eating and Drinking (Arbor Restaurant Bar)

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• Location and Service View
  • The bar is located next to restaurant, off the main reception area.
  • The most accessible route has step-free level access and a lift.
  • This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are handheld, available on a board and available in Braille.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located on the left side after entering the bar.
  • There is step-free level access to the counter.
  • The height of the counter is 117cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: tables.
  • There is background noise in this area which varies depending on the function/event .

You are on Eating and Drinking (Arbor Restaurant). Skip to the next section.

Eating and Drinking (Arbor Restaurant)

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• Location and Service View
  • The restaurant is located next to bar, off the main reception area.
  • The most accessible route has step-free level access and a lift.
  • This area has colleagues who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • There is background noise in this area which varies depending on the function/event .

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located outside of the lift on the ground floor.
  • The most accessible route to the toilet has step-free level access and a lift.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 89cm.
  • The door has a twist lock.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 115cm (from the side of the toilet pan to the wall).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 47cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The cubicle has a nappy/incontinence items bin and a pedal bin.
  • Additional features include: a mirror, coat hooks and a baby changing table.

You are on Room (Function Room). Skip to the next section.

Room (Function Room)

• The room is located on the lower ground floor.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access via lift into the room.
• There are double manual doors which open towards you.
• The width of the opening is 180cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .

You are on Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located outside the lift on the lower ground floor.
  • The most accessible route to the toilet has step-free level access and a lift.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 92cm.
  • The door has a twist lock.
• Dimensions and Features View
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 78cm (from the side of the toilet pan to the wall).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • There is a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 47cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The cubicle has a waste bin, a sanitary bin and a pedal bin.
  • Additional features include: a mirror and coat hooks.

You are on Seating Area (Patio and Garden). Skip to the next section.

Seating Area (Patio and Garden)

• The seating area is located at the front and side of the hotel.
• The seating area is uncovered.
• The most accessible route to the seating area has step-free level access.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs with armrests and benches.
• Furniture available in this area includes: tables and long tables.
• There is background noise in this area which varies depending on the function/event .
• There is a covered seating area for events at the side of the hotel.