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The Hub Café - International Bomber Command Centre

Memorial and International Bomber Command Centre, Canwick Avenue, Lincoln, LN4 2HQ

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Access Guide

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Parking

  • Car Park View
    • The car park is located in front of the building.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings and block paving.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 30m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located directly in front of the building entrance.

Entrance (Chadwick Centre)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 105cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Access To (The Hub Café)

  • The Hub Café is located opposite the reception, past the shop area.
  • The distance from the entrance is 15m.
  • The most accessible route has narrow walkways, shiny flooring and step-free level access.
  • There is written text signage on or near the entrance.
  • There is step-free level access to enter.
  • The width of the opening is 170cm.

Eating and Drinking (The Hub Café)

  • Location and Service View
    • The Hub Café is located opposite the reception, past the shop area.
    • This area has a counter where food and drink can be ordered.
    • Full table service is available.
    • Menus are handheld, wall-mounted, online and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system could not be tested at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located straight ahead as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the reception.
    • The distance from the Chadwick Centre entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 136cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 70cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 115cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 88cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 120cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Parent and Baby Room / Feeding Room

  • The room surveyed is located in The Hub Café.
  • The distance from The Hub Café entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 89cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 100cm.
  • There is a toilet, a wash basin, a hand dryer, an emergency alarm and a mirror in the room.
  • The wash basin has a sensor tap.
  • The room has a nappy/incontinence items bin and a sanitary bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.