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The National Archives - Dining Room

The National Archives, Kew, Richmond, TW9 4DU

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Access Guide

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Access To (The Dining Room)

  • The dining room is located along the corridor to the left of the welcome desk.
  • The distance from the welcome desk is 15m.
  • The most accessible route has step-free level access.
  • There is written text signage on or near the entrance.
  • There is step-free level access into the dining room.
  • The entrance is clearly signed.
    There is an opening without doors.
  • The width of the opening is 360cm.

Eating and Drinking

  • Location and Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the rear of the dining room.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The height of the tray rail is 91cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables, coffee tables, long tables and booths.
    • Some tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Counter (Coffee Bar)

  • The counter is located to the left as you enter the dining room.
  • The distance from the dining room entrance is 3m.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 52cm.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the dining room area, within the standard toilets.
    • The distance from the dining room entrance is 40m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 144cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a wall sensor flush on the right transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have varying visual contrasts.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 170cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.
    • This accessible toilet is in a cubicle located within the standard male toilets.
      There is a similar accessible toilet within the female toilets which has a left hand transfer space.

Seating Area (The Terrace)

  • The seating area is located outside the main entrance, to the right as you exit the building.
  • The seating area is covered.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.