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The new name for DisabledGo

Access Guide

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Counter

  • The counter is located at the front of the building.
  • The most accessible route to the counter has uneven surfaces, doors permanently held open and narrow walkways.
  • There is step-free access via slope to the counter.
  • The slope has a slight gradient.
  • The height of the counter is 80cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There may be background noise in this area.

Outdoor Spaces

  • The following is available in this area: parkland, woodland and open countryside.
  • Additional facilities in this area include: Treetop Adventure Course .
  • Outdoor areas consist of compact earth, uncompacted earth and decking.
  • There are footpaths in some areas.
  • The majority of the paths are not wide enough for wheelchair users.
  • The following areas have stepped access: the seating area and treetop adventure course.
  • There are some seats situated along the paths for people to rest.
  • The following play experiences are available: swinging, climbing, balancing and viewing.

Seating Area

  • The seating area is located opposite the counter and directly ahead as you enter the decked area.
  • The seating area is covered.
  • The most accessible route to the seating area has steps.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: picnic tables.
  • The seating and tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.