Access Guide
Overview
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About
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- Facilities available in the venue include: a Theatre and a Bar.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a public car park nearby.
- The nearest parking is located at the front of the venue.
- The nearest train station is Wokingham.
- For the latest travel options and information you can plan your travel using South Western Railway Services (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the standard theatre seating.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 300cm (width) x 460cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 25m from the theatre entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- The car park is run by Wokingham Council and is shared with the local sports centre.
Seating Area (External)
- The seating area is located to the right prior to theatre entrance.
- The seating area is uncovered.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- There is background noise in this area which varies depending on the function/event .
Entrance
- This entrance is located to the right hand side of the theatre.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double manual doors at this entrance.
- The doors .
- The width of the opening is 170cm.
- The doors have a medium visual contrast.
Reception
- The reception is located to the left as you enter the theatre.
- The distance from the entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 89cm.
- The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
Eating and Drinking
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Location and Service
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- The Bar and Lounge area is located to the right as you enter the theatre.
- The most accessible route has step-free level access.
- This area has a bar where food and drink can be ordered.
- Full table service is not available.
- Menus are wall-mounted.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right in the bar.
- There is step-free level access to the counter.
- The height of the counter is 102cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, sofas, stools and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
Theatre
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- Carers have free admission with a wheelchair user.
- Captioned performances are not available.
- Signed performances are not available.
- Audio described performances are not available.
- Autism friendly/relaxed performances are not available.
- Sensory friendly performances are not available.
- There is a portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Auditorium
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- The most accessible route to the auditorium has step-free level access.
- There is step-free level access to a row of seating.
- There is a designated seating area.
- The following rows have stepped access: Rows B - J.
- There are 2 dedicated spaces in Row A for wheelchair users. Prior booking is necessary in order that chairs can be removed.
- View the seating plan/auditorium map (opens new tab) .
- Seating available includes: flip-down seats with armrests.
Designated Seating
- The designated seating area surveyed is located within the theatre auditorium.
- The distance from the entrance is 18m.
- The most accessible route to the designated seating has manual doors.
- There is step-free level access to the designated seating.
- There are double manual doors .
- The doors are permanently held open.
- The width of the opening is 160cm.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- The view from this seating area is clear from obstructions.
- Companions sit next to you.
- There is a member of staff available for assistance.
- There is not space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Some seating is fixed.
- There is a secondary set of low colour contrast doors that are permanently open and are 158cm wide.
Stairs (Access to Theatre Rows B - J)
- The stairs surveyed are located either side of the auditorium seating.
- Rows B - J can be accessed by these stairs.
- There are 17 steps between floors.
- The steps are clearly marked and have a handrail that switches sides.
- The handrails are not easy to grip.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm and 45cm.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of the reception.
- The distance from the entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 78cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 195cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
- There is a push button flush on the right transfer side.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 104cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 80cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities
- The male and female standard toilet facilities were surveyed.
- The toilets are located to the right of the reception.
- The distance from the entrance is 12m.
- The most accessible route has step-free level access.
- There is step-free level access into the toilets.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 73cm.
- Internally the door has a low visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a lever mixer tap.