Access Guide
Overview
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About
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- This is an interactive science and discovery centre with six themed areas, extensive grounds and creativity spaces.
- Facilities available in the venue include: a café, a gift shop and a changing places facility.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The name of the nearest car park is Eureka Car Park.
- View information on Eureka Car Park (opens new tab) .
- The nearest train station is Halifax.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
- View information on getting here (opens new tab)
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the Sparks Galleries, on the ground and first floors and the education workshop room in the 1855 building.
- Access throughout may include manual doors.
- The ground and first floors can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located on the first floor in the Chill Out room.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- Staff receive the following training: Disability Awareness and Neurodiversity Awareness.
Parking (Blue Badge Car Parking)
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Car Park
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- The car park is located along the access road that lead to the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The Blue Badge bay is signposted and has markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 500cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 70m from the main entrance to the museum.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for Blue Badge holders.
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Public Car Parks
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- Designated Blue Badge parking bays are not available in the car park.
Parking (Eureka Car Park)
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Car Park
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- The car park is located to the left as you approach the venue, on Discovery Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is not free for all users.
- Clearly presented parking signs are available.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
Entrance
- This entrance is located to the far left of the building front.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open both ways.
- The doors require effort to open.
- The width of the opening is 152cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Reception
- The reception is located ahead of you as you enter.
- The distance from the main entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 89cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the time of day.
- There are security barriers which are operated manually.
- The width of the barriers is 87cm.
Counter (Information Desk)
- The counter is located to the left as you enter through the entrance barriers.
- There is step-free level access to the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
Exhibition Space (Ground Floor)
- This area is indoors.
- The following areas have step-free access via ramps or slopes: the Spark Gallery.
- Access throughout may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor have a medium visual contrast.
- The following may be experienced here: strobe or flashing lights, flash photography, lighting effects and interactive video effects.
- There is background noise in some areas.
- Lighting levels vary due to the use of large glazed walls.
- Display information includes: touchscreens and interactive exhibits at a suitable height for a wheelchair user.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- Seating available in this area includes: benches.
- Exhibits on the ground floor of the museum include the Spark Gallery, Living and Working Together, Imagination Space, SoundSpace, Soundgarden and the Theatre.
Entrance (Café)
- This entrance is located to the left of the reception desk.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 171cm.
- The doors have a high visual contrast.
Eating and Drinking (Café)
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Location and Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Menus are wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, two handled cups, easy grip cutlery and takeaway cutlery.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 67cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Changing Places (Ground Floor)
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Location and Access
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- The Changing Places facility surveyed is located to the right of the café entrance on the ground floor.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the café entrance is 8m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- The facility is locked with a coded keypad.
Please speak to the information desk for access. - There is pictorial and written text signage on or near the door.
- A key is required for access to this facility.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 90cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 314cm (width) x 274cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 95cm.
- The transfer space on the left as you face the toilet is 67cm.
- There is a spatula flush on the right transfer side.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is not a wall mounted toilet roll holder.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There are paper towels for drying hands.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 110cm from the floor.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of the café entrance on the ground floor.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 89cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 215cm (width) x 209cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 175cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 93cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 154cm from the floor.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the right as you pass through the entrance barriers.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 99cm.
- The internal dimensions of the lift are 200cm (width) x 240cm (depth).
- The internal lift control buttons have a low visual contrast and tactile markings.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the far left as you enter through the barriers.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Exhibition Space (First Floor)
- This area is indoors.
- There is step-free level access throughout all areas.
- The following areas have step-free access via ramps or slopes: the Pixel Play - Sparks Gallery.
- Access throughout may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- The following may be experienced here: strobe or flashing lights, lighting effects and interactive video effects.
- There is background noise which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Display information includes: televisions/screens, touchscreens, pictorial and interactive exhibits at a suitable height for a wheelchair user.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- Seating available in this area includes: chairs without armrests and stools.
- Furniture available in this area includes: tables and desks.
- Exhibits on the first floor include All About Me, Pixel Play - Spark Gallery, the Creativity Space and Desert Discovery.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, to the left as you exit the lift.
- The distance from the lift is 8m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 199cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 97cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 115cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 74cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 92cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 137cm from the floor.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (First Floor)
- The room surveyed is located to the left as you exit the lift on the first floor.
- The distance from the lift is 8m.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The height of the baby change facility when in use is 95cm.
- There is a wash basin, a paper towel dispenser and a mirror in the room.
- The wash basin has a push tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Counter (Shop)
- The counter is located to the right of the shop.
- There is step-free level access to the counter.
- The height of the counter is 79cm.
- The counter has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Exit (Via the Shop)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit, however one door is locked or bolted.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 76cm.
- The doors have a low visual contrast.
Entrance (1855 Building)
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient with resting areas.
- The ramp is over 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 3 steps with no handrails.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 100cm.
- The doors have a high visual contrast.
Room (Educational Workshop Room)
- The room is located in the 1855 building.
- The distance from the 1855 building entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The doors open towards you.
- The width of the opening is 50cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Seating Area (Outdoor Picnic Area)
- The seating area is located to the front and side of the main building.
- The most accessible route to the seating area has uneven surfaces and step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables and picnic tables.
- Some seating is fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- There are picnic benches to the front of the main building.
There is a marquee to the side of the building which offers covered seating.
