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Dalegarth Station - Ravenglass and Eskdale Railway

Boot, Holmrook, Cumbria, CA19 1TG

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Access Guide

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Overview

  • About View
    • Dalegarth Station is part of the Ravenglass and Eskdale Railway.
    • Facilities available in the venue include: Ticket Office, gift shop and café and play area.
    • View information on opening times
  • Parking and Public Transport View
    • The venue has its own car park.
    • The nearest train station is Ravenglass.
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout.
    • The following areas have step-free access via ramps or slopes: the Ticket Office, Scafell Gift Shop and Fellbites Café.
    • Access throughout may include manual doors.
    • The following facilities are available: a water bowl for assistance dogs, a seat/chair, a hearing assistance system and a manual wheelchair.
    • The venue can provide large print documents.
    • Staff receive the following training: Disability Awareness.
  • Toilet and Changing Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the platform (upper) and lower level.
    • The male and female toilet facilities are located on both the platform (upper) and lower level.
  • Related Access Guides View

Parking

  • The car park is located at the front of the station entrance.
  • The car park is open air/surface.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted but have no markings.
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has step-free level access, ramps or slopes and uneven surfaces.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • There is 1 electric vehicle charging point.
  • The charging points require an app.

Access To (Ticket Office, Scafell Gift Shop and Fellbites Café from the car park)

  • The Ticket Office, Scafell Gift Shop and Fellbites Café are on Platform 1.
  • The journey time from the car park is approximately 3 minutes.
  • The most accessible route has step-free level access, a ramp or slope and uneven surfaces.

Entrance (Ticket Office, Scafell Gift Shop and Fellbites Café)

  • This entrance is located on Platform 1.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The door has a locked extension leaf.
  • The doors open away from you.
  • The width of the opening is 104cm.
  • There is step-free level access as you enter.

Eating and Drinking (Fellbites Cafe)

  • Location and Service View
    • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld, wall-mounted, available on a board and available in large print.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the right side after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is a lowered section at the counter, however it is not at a suitable height for a wheelchair user .
    • The height of the tray rail is 87cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is background noise in this area which varies depending on the time of day.

Shop (Scafell Gift Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is background noise which varies depending on the time of day.
  • Payment View
    • The checkout area is located ahead and to the left after entering, adjoining the cafe.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
    • The height of the payment counter is 88cm.
    • There is a lowered section at the counter, however it is not at a suitable height for a wheelchair user .
    • There is a clearly signed portable hearing assistance system.

Seating Area (Outside Scafell Gift Shop)

  • The seating area is located to the left side as you exit the Scafell Gift Shop side door.
  • The seating area is uncovered.
  • The most accessible route to the seating area has step-free level access and manual doors.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • There is background noise in this area which varies depending on the time of day.

Toilet with Adaptations (Platform Level Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on Platform 1.
    • The most accessible route to the toilet has step-free level access and a ramp or slope.
    • There is step-free level access into the facility.
    • There is Braille, pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 94cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 91cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 46cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin, a sanitary bin and a pedal bin.
    • Additional features include: a mirror, a coat hook and a baby changing table.

Entrance (Lower Level)

  • This entrance is located on the lower ground level next to the parking at the front of the station.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The door has a locked extension leaf.
  • The doors open towards you.
  • The width of the opening is 102cm.
  • There is step-free level access as you enter.

Seating Area (Lower Level)

  • The seating area is located on the lower ground level - accessible via the front entrance of the station.
  • The most accessible route to the seating area has step-free level access and a ramp or slope.
  • There is step-free level access throughout the seating area.
  • The following areas have step-free access via ramps or slopes: Ticket Office, Scafell Gift Shop and Fellbites Café.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • There is background noise in this area which varies depending on the time of day.

Toilet with Adaptations (Lower Level Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the seating area on the lower level.
    • The most accessible route to the toilet has step-free level access, a ramp or slope and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 92cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 90cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 48cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a pedal bin.
    • Additional features include: a mirror, a coat hook and a baby changing table.

Outdoor Spaces

  • The following is available in this area: a playground with play equipment.
  • Outdoor areas consist of rubber tarmac.
  • There is step-free level access throughout all areas.
  • The paths have gates.
  • Playground View
    • There is a fenced play area with an access point over 100cm wide.
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: sliding, climbing, crawling, viewing and social play.