You are on Access To (Discovery Land). Skip to the next section.

Access To (Discovery Land)

• Discovery Land is directly ahead from the main entrance, and once you pass the Dinomite Indoor Adventure play, is along the path to the left.
• The distance from Dinomite Indoor Adventure Play entrance is 75m.
• The most accessible route has slight ramps or slopes and steep ramps or slopes.
• The slope gradient varies between slight and steep.
• There is written text signage on or near the entrance.

You are on Outdoor Spaces (Neanderthal Walk and Tyrannosaurus Track). Skip to the next section.

Outdoor Spaces (Neanderthal Walk and Tyrannosaurus Track)

• The following is available in this area: parkland.
• Additional facilities in this area include: Nature Trail .
• Outdoor areas consist of concrete or tarmac and bonded gravel.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• The following areas have step-free access via ramps or slopes: Neanderthal Walk and Tyrannosaurus Track.
• There are some seats situated along the paths for people to rest.

You are on Outdoor Spaces (Predator High Ropes, Raptor Contraptor, Swing-O-Saurus). Skip to the next section.

Outdoor Spaces (Predator High Ropes, Raptor Contraptor, Swing-O-Saurus)

• The following is available in this area: a playground with play equipment.
• Additional facilities in this area include: high ropes and amusement park rides .
• Outdoor areas consist of concrete or tarmac, grass and loose stones.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: Predator High Ropes, Raptor Contraptor and Swing-O-Saurus.
• The following areas have stepped access: Predator High Ropes.
• There are seats situated along the paths for people to rest.

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• Playground View
  • The following play experiences are available: swinging, rocking, climbing, balancing and viewing.

You are on Outdoor Spaces (Secret Animal Garden and Waterside Gardens). Skip to the next section.

Outdoor Spaces (Secret Animal Garden and Waterside Gardens)

• The following is available in this area: formal gardens and gardens.
• Additional facilities in this area include: animal park and Waterside Gardens .
• Outdoor areas consist of concrete or tarmac, grass, compact earth, loose stones and decking.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• The following areas have step-free access via ramps or slopes: Secret Animal Garden throughout, and Waterside Gardens entrance and exit areas.
• The following areas have stepped access: Secret Animal Garden via The Explorers, Waterside Gardens entrance and Bridge in the Waterside Gardens.
• There are some seats situated along the paths for people to rest.
• The paths have gates.

You are on Entrance (Animal Barn). Skip to the next section.

Entrance (Animal Barn)

• This entrance is located at the end of the Animal Barn, near The Explorers.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 100cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Exhibition Space (Animal Barn). Skip to the next section.

Exhibition Space (Animal Barn)

• This attraction is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• The following may be experienced here: strong smells and sudden loud noises.
• There is no (or very little) background noise.
• Lighting levels were low at the time of the survey.
• Display information includes: information boards.
• There is not a hearing assistance system.

You are on Exit (Animal Barn). Skip to the next section.

Exit (Animal Barn)

• The exit area is not clearly signed.
• There is step-free access via ramp at the exit.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There is a single manual door at this exit.
• The door is permanently held open.
• The width of the opening is 96cm.
• The door has a low visual contrast.
• There is step-free level access as you exit.

You are on Entrance (Animal Encounters Barn). Skip to the next section.

Entrance (Animal Encounters Barn)

• This entrance is located at the front of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The doors are permanently held open.
• The width of the opening is 80cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Designated Seating (Animal Encounters Barn). Skip to the next section.

Designated Seating (Animal Encounters Barn)

• The designated seating area surveyed is located at the front of the Animal Encounters Barn.
• The distance from the Animal Encounters Barn entrance is 15m.
• The most accessible route to the designated seating has narrow walkways.
• There is step-free level access to the designated seating.
• The designated seating area is not clearly marked or signed .
• There are 2 designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions sit next to you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The seating is fixed.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is not a toilet with adaptations close to the seating area (within approximately 50m).

You are on Exhibition Space (Animal Encounters Barn). Skip to the next section.

Exhibition Space (Animal Encounters Barn)

• This area is indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The following may be experienced here: strong smells and sudden loud noises.
• Lighting levels were even at the time of the survey.
• Display information includes: information boards, pictorial and tactile.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The seating is fixed.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There are shows/talks with designated seating for wheelchair users.

You are on Entrance (The Explorers). Skip to the next section.

Entrance (The Explorers)

• This entrance is located opposite the Raptor Contractor.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with no handrails.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 155cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (The Explorers). Skip to the next section.

Eating and Drinking (The Explorers)

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• Location and Service View
  • This area has a counter where food and drink can be ordered.
  • Full table service is not available.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located on the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 99cm.
  • There is not a lowered section at the counter.
  • The counter has a television which may affect the ability of someone to lip read.
• Seating Area View
  • The seating area is covered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were low at the time of the survey.

You are on Counter (Nautilus Fish and Chips). Skip to the next section.

Counter (Nautilus Fish and Chips)

• The counter is located opposite the Predator High Ropes.
• The distance from opposite the Predator High Ropes is 25m.
• The most accessible route to the counter has uneven surfaces.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is background noise in this area.

You are on Counter (Tuck Shop). Skip to the next section.

Counter (Tuck Shop)

• The counter is located to the right of The Explorers.
• The distance from The Explorers entrance is 10m.
• The most accessible route to the counter has narrow walkways.
• There is stepped access to the counter.
• There is 1 step with no handrails.
• The step is unmarked.
• The height of the step is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The height of the counter is 70cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is background noise in this area.
• At the time of the survey (July 2024) the Tuck Shop was not open.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located opposite Predator High Ropes.
• The seating area is uncovered.
• The most accessible route to the seating area has a very easy slope.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the entire seating area is located on a slight slope.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Furniture available in this area includes: picnic tables.
• The seating and tables are fixed.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There may be background noise in this area.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located opposite The Explorers.
  • The distance from The Explorers entrance is 6m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 228cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 95cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities. Skip to the next section.

Standard Toilet Facilities

• The male and female standard toilet facilities were surveyed.
• The toilets are located opposite The Explorers.
• The distance from The Explorers entrance is 5m.
• The most accessible route has manual doors and step-free level access.
• There is step-free level access .
• There is pictorial signage on or near the door.
• The door requires effort to open.
• Internally the door has a medium visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
• The wash basin has a push tap.
• The height of the baby change facility when in use is 90cm.
• Lighting levels were even at the time of the survey.