Skip to main content
The new name for DisabledGo

Green Wrythe Lane Clinic

Green Wrythe Lane, Carshalton, Surrey, SM5 1JF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Access is by appointment only.

Summary

  • This is a clinic.
  • Services on the first floor include: Children's Physiotherapy.

Getting Here (Green Wrythe Lane Clinic)

Getting Help and Assistance (Green Wrythe Lane Clinic)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the left hand side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 226cm x 477cm (7ft 5in x 15ft 8in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the Main Entrance.
    • The furthest Blue Badge bay is 27m (29yd 1ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Middleton Road.
    • There is a designated drop off point.
    • The drop off point is located on the left hand side of the building.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 103cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 103cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp is 143cm.

Reception (First Floor)

  • Reception View
    • The reception point is located to the right from the lift.
    • The reception point is approximately 6m (6yd 1ft) from the lift.
    • The reception area/desk is clearly visible from the lift.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.
  • Comments View
    • There is a gate to access part of the waiting area as shown in photograph 3.
    • The gate is single, light and opens away from you (push).
    • The width of the gate is 90cm.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet.
    • Handrails are not provided in corridors.
    • Seating is not provided in corridors.
    • There is high visual contrast between the walls and floor in all areas.
    • The lighting levels are good.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Consultation / Treatment Room (Clinic Rooms)

  • There is / are 8 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; F24.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some chairs are height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Room / Area (Children's Physiotherapy)

  • There is / are 2 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Room 7.
  • The room / area is approximately 12m from the lift.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located to the left from the Main Entrance.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 7m (7yd 1ft) from the Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is low.
  • The visual contrast between the external lift control plate and the wall is low.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 133cm x 138cm (4ft 4in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the left from the lift.
  • The parent and baby room is approximately 7m from the lift.
  • There is step-free access into the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is Braille, tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 92cm (3ft).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 87cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left from the lift.
    • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The visual contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The visual contrast between the internal door and wall is medium.
    • The door has a horizontal grab rail.
    • The visual contrast between the horizontal grab rail and internal door is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is low.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 139cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 88cm (2ft 11in).
    • The visual contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 108cm (3ft 7in).
    • The visual contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the left from the lift.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the lift.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 75cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.