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Molesey Hospital - Ward

High Street, West Molesey, Surrey, KT8 2LU

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Access Guide

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Summary

  • This is a community hospital.
  • Services within the building include: a Ward.

Getting Here (Molesey Hospital)

Getting Help and Assistance (Molesey Hospital)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the building off High Street.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 235cm x 470cm (7ft 9in x 15ft 5in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the ward entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Ward)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 139cm (4ft 7in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 114cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 60cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 147cm.

Ward

  • Ward Information View
    • This is a/an rehabilitation ward.
    • There is/are 2 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 16 bed(s) on this ward in total.
  • Ward Access View
    • There is level access along the main ward corridor.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are low to moderate.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are moderate to good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are accessible washroom facilities with wheel in showers and baths for patients on the ward.
    • There are accessible toilet facilities for patients on the ward.
    • There are washrooms suitable for ambulant disabled patients available on the ward.
    • Toilets suitable for ambulant disabled patients are available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located within the Outpatients and Physiotherapy building.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 09:00 to 12:00, 13:30 to 17:00 and 18:00 to 20:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 12:00 to 13:30 and 17:00 to 18:00.
  • Comments View
    • The ward is split into two main corridors: one for female patients and one for male patients.
    • The corridor with the female patients is called 'Ember Ward'.
    • The corridor for the male patients is called 'Mole Ward'.
    • There is also one corridor for the 4 side rooms.

Day Room / Lounge Area (Day Room)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 19m from the ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 139cm (4ft 7in).
  • The type of flooring is carpet and vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are seats with armrests on both sides.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 80cm (2ft 7in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Level Change (Rehabilitation Gym)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the Mole ward corridor, before you enter the Rehabilitation Gym.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 128cm (4ft 2in).
  • The lighting levels at the ramp/slope are good.

Consultation / Treatment Room (Rehabilitation Gym)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Rehabilitation Gym.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Washroom (Female Bathroom)

  • Washroom Details View
    • The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 2 washroom(s) which has/have a wheel in shower, a height adjustable bath, a toilet and a wash basin.
    • The washroom surveyed is located along the Ember corridor to the right.
    • The washroom surveyed is approximately 7m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 360cm x 350cm (11ft 10in x 11ft 6in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 79cm.
    • As you face the wash basin the wall-mounted grab rails are on the right.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 109cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 124cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are general waste (with lid), pedal bin and clinical waste disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 235cm.
    • There is a flush, however it is not on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 86cm.
    • There is not a shelf next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 71cm (2ft 4in).
    • The bath is height adjustable.
    • The bath tap type is sensor. It is a mixer tap.
    • There is a shower over/for the bath.
    • The shower head is height adjustable.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is low.
    • The visual contrast between the dropdown rail(s) and wall is medium.
    • The toilet seat visual contrast is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Washroom (Female Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the Ember corridor.
    • The washroom surveyed is approximately 12m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are light to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 224cm x 204cm (7ft 4in x 6ft 8in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 52cm (1ft 8in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is medium.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Washroom (Male Bathroom and Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a height adjustable bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the Mole corridor opposite the male bay.
    • The washroom surveyed is approximately 27m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are light to open.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the washroom are 382cm x 277cm (12ft 6in x 9ft 1in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 77cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 131cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are pedal bin and clinical waste disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm.
    • There is a flush on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 91cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 53cm (1ft 9in).
    • There are wall-mounted grab rails available for the shower.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 79cm (2ft 7in).
    • The bath is height adjustable.
    • The bath tap type is sensor. It is a mixer tap.
    • There is a shower over/for the bath.
    • The shower head is height adjustable.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is low.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • The toilet seat visual contrast is low.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Toilet with Adaptations (Female - Transfer Both Sides)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the Ember corridor.
    • This accessible toilet is approximately 6m (6yd 1ft) from the ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a female toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The visual contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 200cm x 226cm (6ft 7in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 124cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 102cm.
    • The lateral transfer space on the right is 71cm.
    • The transfer space is obstructed by a waste disposal bin and storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There are dropdown rails on both sides of the toilet.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm.
    • There is a push button alarm in the toilet.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • The toilet seat visual contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 91cm (2ft 12in).
    • The visual contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • The visual contrast between the towel dispenser and the wall is medium.
    • There is not a hand dryer.

Standard Toilet(s) (Male)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located along the side room corridor, opposite the Pemberton side room.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 14m from the ward entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There are dropdown rails available on both sides of the ambulant toilet(s).
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Standard Toilet(s) (Visitors)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The interchangeable toilet is located to the left along the Ember corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the ward entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There are dropdown rails available on both sides of the ambulant toilet(s).
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

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