Access Guide
Overview (Epsom Hospital)
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About
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- This is a general hospital for Epsom and the surrounding areas of the county of Surrey, with multiple services available.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Epsom.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There are 3 other entrances.
- 2 of the other entrances have step-free access via very easy slope.
- 1 of the other entrances has step-free access via ramp.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via slopes: the Oaks Suite (OPD) from all other areas of Block A - Headley Wing.
- Doors are held open along circulation routes.
- The first, second, third, fourth and fifth floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: a pay phone and Wi-Fi.
Getting Around (Epsom Hospital)
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of the hospital on all floors.
- Access to the Oaks Suite (OPD) from all other areas of Block A - Headley Wing is via a slight slope.
- There is step-free level access to the Oaks Suite (OPD) if you enter through the main entrance and then proceed through Block C - Maternity Wing.
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Circulation
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- Doors are held open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Dementia-friendly signage is also provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
- Lighting levels were even at the time of the survey.
Lift (Block A - Headley Wing Lift)
- The lift surveyed is located in the centre of Block A - Headley Wing.
- The distance from the Block A - Headley Wing entrance is 58m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor and first floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1725kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 119cm.
- The internal dimensions of the lift are 149cm (width) x 217cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Stairs (Block A - Headley Wing Stairs)
- The stairs are located in the centre of Block A - Headley Wing.
- The ground floor and first floor can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is a single manual door to enter and exit the stairwell on the first floor only.
Lift (Block B - Bradbury Wing Lift)
- The lift surveyed is located ahead and on the right as you enter the hospital through the Block B - Bradbury Wing entrance.
- The distance from the Block B - Bradbury Wing entrance is 7m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground floor, first floor and second floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 105cm (width) x 134cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs (Block B - Bradbury Wing Stairs)
- The stairs are located straight ahead as you enter the hospital through the Block B - Bradbury Wing entrance.
- The ground floor, first floor and second floor can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift (Block C - Maternity Wing Lift)
- The lift surveyed is located in Block C - Maternity Wing, straight ahead and to the right as you enter the hospital through the main entrance.
- The distance from the main entrance is 41m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor, first floor, second floor and third floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1100kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 132cm.
- The internal dimensions of the lift are 143cm (width) x 224cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were even at the time of the survey.
Stairs (Block C - Maternity Wing Stairs)
- The stairs are located in Block C - Maternity Wing, straight ahead and to the right as you enter the hospital through the main entrance.
- The ground floor, first floor, second floor and third floor can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift (Block E - Denbies Wing/SWLEOC Lift)
- The lift surveyed is located straight ahead as you enter Block E - Denbies Wing/SWLEOC.
- The distance from the Block E - Denbies Wing/SWLEOC entrance is 14m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor, first floor, second floor and third floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1800kg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 125cm.
- The internal dimensions of the lift are 138cm (width) x 239cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Stairs (Block E - Denbies Wing/SWLEOC Stairs)
- The stairs are located in the centre of Block E - Denbies Wing/SWLEOC.
- The ground floor, first floor, second floor and third floor can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift (Block F - Wells Wing Lift)
- The lift surveyed is located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
- The distance from the main entrance is 69m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1800kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 143cm (width) x 246cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Stairs (Block F - Wells Wing Stairs)
- The stairs are located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
- The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
