You are on Overview (St Helier Hospital). Skip to the next section.

Overview (St Helier Hospital)

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• About View
  • This is a large general hospital with multiple services available.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is St Helier.
  • This station does not have step-free access.
  • The nearest step-free train station is Carshalton.
  • The nearest underground station is Morden.
  • This underground station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • The most accessible entrance is the Block C entrance.
  • There is step-free access via a slight slope at the main entrance.
  • There are 8 other entrances.
  • 1 of the other entrances has step-free access via slope.
  • More than 5 of the other entrances have step-free access via ramp.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes: the standard male and female toilets on the ground floor of Block B, and the Pharmacy on the first floor of Block F - Ferguson House. All other areas of the hospital have step-free level access internally if entering through an alternative entrance.
  • Doors are held open along circulation routes.
  • Access throughout may include moveable physical obstructions.
  • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: a pay phone and Wi-Fi.

You are on Getting Around (St Helier Hospital). Skip to the next section.

Getting Around (St Helier Hospital)

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• Access View
  • There is step-free access between floors via lift.
  • St Helier Hospital is divided into 9 Blocks: Block A, Block B, Block C, Block D - Pathology Wing, Block E - Women's Health, Block F - Ferguson House, Block G, Block J - Queen Mary's Hospital for Children, and Block K - Renal Unit.
  • Blocks A, B and C are fully amalgamated as one building, form the core of the hospital, and can be considered to be the "main" hospital building. All other blocks are separate, but linked internally to Blocks A, B and C.
  • From Block A, there is a link corridor leading from the main ground floor corridor to Block E - Women's Health, Block G, and Block J - Queen Mary's Hospital for Children. This gives access to the lower ground floor of all three of these blocks.
  • On the first floor of the main hospital building in Block A, there is a link bridge leading to the first floor of Block F - Ferguson House. There is no internal access between these two buildings at ground floor level.
  • Within Block B, there is a very easy slope leading down from the Block B - main entrance and main hospital reception to all other areas of the hospital.
  • On the first floor of the main hospital building in Block C, there is a link bridge leading to the first floor of Block D - Pathology. There is no internal access between these two buildings at ground floor level.
  • On the ground floor of Block F - Ferguson House there are 4 steps, bypassed by a slight slope, to access the Orthotics Department, SELDOC (Out of hours GP), Springall Annexe and rear entrance to the building from the rest of the ground floor of Block F - Ferguson House.
  • There is a link corridor called "The Margaret Walkden Covered Walkway", which links Block G with Block K - Renal Unit at ground floor level.
  • Access to the lower ground floor of Block E - Women's Health, Block G, and Block J - Queen Mary's Hospital for Children from the ground floor of Block A is via very easy slopes.
  • Access to the first floor of Block F - Ferguson House from the first floor of Block A is via a very easy slope, followed by a steep slope.
  • Access to all other areas of the hospital from the Block B - main entrance and main hospital reception is via a very easy slope.
  • Access to the first floor of Block D - Pathology from the first floor of Block C is via a very easy slope.
  • Access to the Orthotics Department, SELDOC (Out of hours GP), Springall Annexe and rear entrance to the building from the rest of the ground floor of Block F - Ferguson House is via 4 steps, bypassed by a slight slope.
  • Access to Block K - Renal Unit from the ground floor of Block G is via a slight slope.
  • There is step-free level access throughout the majority of walkways.
  • The following areas have step-free access via slopes: the standard male and female toilets on the ground floor of Block B, and the Pharmacy on the first floor of Block F - Ferguson House. All other areas of the hospital have step-free level access internally if entering through an alternative entrance.
• Circulation View
  • There is a manual door along one of the circulation routes.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • The flooring is shiny.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Block A Lift). Skip to the next section.

Lift (Block A Lift)

• The lift surveyed is located in Block A, ahead and on the left as you enter the Block A - main entrance.
• The distance from the Block A - main entrance is 12m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1500kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • Some of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 124cm (width) x 212cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (Block A Stairs). Skip to the next section.

Stairs (Block A Stairs)

• The stairs are located in Block A, ahead and on the left as you enter the Block A - main entrance.
• The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by these stairs.
• There are permanently held open doors to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Block B Lift). Skip to the next section.

Lift (Block B Lift)

• The lift surveyed is located straight ahead as you enter the Block B - main entrance.
• The distance from the Block B - main entrance is 25m.
• The most accessible route to the lift has a very easy slope.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1800kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 117cm.
  • The internal dimensions of the lift are 148cm (width) x 234cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

You are on Stairs (Block B Stairs). Skip to the next section.

Stairs (Block B Stairs)

• The stairs are located in Block B, straight ahead as you enter the Block B - main entrance.
• The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by these stairs.
• There are permanently held open doors to access the stairwell.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Block C Lift). Skip to the next section.

Lift (Block C Lift)

• The lift surveyed is located ahead and on the right beyond the vending area as you enter the hospital through the Block C entrance.
• The distance from the Block C entrance is 18m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1725kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 144cm (width) x 218cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

You are on Stairs (Block C Stairs). Skip to the next section.

Stairs (Block C Stairs)

• The stairs are located ahead and on the right beyond the vending area as you enter the Block C entrance.
• The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by these stairs.
• There are permanently held open doors to access the stairwell.
• There is a handrail on the right going up.
• The handrail is easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Block D - Pathology Lift). Skip to the next section.

Lift (Block D - Pathology Lift)

• The lift surveyed is located on the left between the first and second sets of doors at the Block D - Pathology entrance.
• The distance from the Block D - Pathology entrance is 2m.
• The most accessible route to the lift has a slight slope.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground floor, first floor, second floor and third floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1600kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 147cm (width) x 209cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a low colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

You are on Stairs (Block D - Pathology Stairs). Skip to the next section.

Stairs (Block D - Pathology Stairs)

• The stairs are located on the left as you enter the Block D - Pathology entrance.
• The ground floor, first floor, second floor and third floor can be accessed by these stairs.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Block E - Women's Health Lift). Skip to the next section.

Lift (Block E - Women's Health Lift)

• The lift surveyed is located in Block E - Women's Health, at the end of the underground link corridor leading from Block A.
• The distance from the Block A - main entrance is 187m.
• The most accessible route to the lift has very easy slopes.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The lower ground floor, ground floor, first floor and second floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1725kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 140cm (width) x 208cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Block E - Women's Health Stairs). Skip to the next section.

Stairs (Block E - Women's Health Stairs)

• The stairs are located in Block E - Women's Health, at the end of the underground link corridor leading from all other blocks.
• The lower ground floor, ground floor, first floor and second floor can be accessed by these stairs.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Block F - Ferguson House Alternative Lift). Skip to the next section.

Lift (Block F - Ferguson House Alternative Lift)

• The lift surveyed is located in the centre of Block F - Ferguson House, off the main corridor.
• The distance from the Block F - Ferguson House main entrance is 52m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.

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• Standard Lift View
  • The basement, ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 210cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.

You are on Stairs (Block F - Ferguson House Stairs). Skip to the next section.

Stairs (Block F - Ferguson House Stairs)

• The stairs are located in the centre of Block F - Ferguson House, off the main corridor.
• The basement, ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by these stairs.
• There are double manual doors to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are not easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.
• Only the first floor and second floor have public access.

You are on Stairs (Block G Stairs). Skip to the next section.

Stairs (Block G Stairs)

• The stairs are located in Block G, at the end of the underground link corridor leading from all other blocks.
• The lower ground floor, ground floor and first floor can be accessed by these stairs.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Block J - Queen Mary's Hospital for Children Stairs). Skip to the next section.

Stairs (Block J - Queen Mary's Hospital for Children Stairs)

• The stairs are located in Block J - Queen Mary's Hospital for Children, at the end of the underground link corridor leading from all other blocks.
• The lower ground floor, ground floor, first floor, second floor, third floor and fourth floor can be accessed by these stairs.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.