You are on Getting To (Outpatients Springall Unit). Skip to the next section.

Getting To (Outpatients Springall Unit)

• Outpatients Springall Unit is/are located on the ground floor of Ferguson House.
• Access to Outpatients Springall Unit is via the Ferguson House Main Entrance.
• Enter via Ferguson House Main Entrance and go through two sets of double doors. Continue down the corridor toward the end of the building and the Outpatients Springall Unit is located on the left. Photo 11 and 12 shows the entrance into the Spingall Unit.
• There is step free access to Outpatients Springall Unit.
• Outpatients Springall Unit is approximately 40m from the Ferguson House Main Entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Collapse all Expand all

• Comments View
  • If entering via Ferguson House Rear Entrance there is a slight ramp on entering Springall Unit and continues along to corridor to other departments.

You are on Parking (Main Visitor Car Park). Skip to the next section.

Parking (Main Visitor Car Park)

Collapse all Expand all

• Car Park View
  • The car park is located to the north of the hospital site, off Wrythe Lane, next to Block F - Ferguson House.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 270cm.
  • There are 20 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 39m from the Block F - Ferguson House - main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has narrow walkways and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There is 1 electric vehicle charging point.
  • The dimensions of the electric vehicle charging bay are 250cm (width) x 485cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • An online account is required to use the charging point.
  • Payment can be made with a membership/loyalty card (contactless).
  • The EV charging point is operated by BP Pulse.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Block F - Ferguson House - Main Entrance). Skip to the next section.

Entrance (Block F - Ferguson House - Main Entrance)

• This entrance is located at the front of Ferguson House, facing Wrythe Lane, leading in from the main visitor car park.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp bypasses the steps.
• The ramp has a steep gradient.
• There are level resting areas along the ramp.
• The ramp is over 150cm wide.
• There are handrails on both sides.
• There are 19 steps.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is not between 30cm and 45cm.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 108cm.
• The doors have a high colour contrast.
• There is a second set of double automatic doors.
• The doors are permanently held open.
• The width of the opening is 116cm.
• The doors have a high colour contrast.
• This entrance gives access to the ground floor of Block F - Ferguson House.

You are on Entrance (Block F - Ferguson House - Rear Entrance). Skip to the next section.

Entrance (Block F - Ferguson House - Rear Entrance)

• This entrance is located to the rear of Block F - Ferguson House.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There are double automatic doors, which are push pad activated.
• The height of the push pad is 122cm.
• The doors open towards you.
• The width of the opening is 116cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double automatic doors.
• The doors open towards you.
• The width of the opening is 147cm.
• The doors have a high colour contrast.
• There is a push pad or push button to exit at a height of 105cm.
• There are several approaches to the entrance:
• The approach from Block J and the Blue Badge bays has a very easy ramp with a handrail on the right going up only.
• The approach from Block L (MRI) has a slight ramp with a handrail on the right going up .
• The approach from Block L (Davis Unit) is step-free via a very easy slope.
• This entrance gives access to the ground floor of Block F - Ferguson House.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 18:00.
• Tuesday 09:00 - 18:00.
• Wednesday 09:00 - 18:00.
• Thursday 09:00 - 18:00.
• Friday 09:00 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Outpatients Springall Unit). Skip to the next section.

Department / Service (Outpatients Springall Unit)

Collapse all Expand all

• Department / Service Access View
  • Outpatients Springall Unit is located on the ground floor, to the rear of Ferguson House.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 87cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm (3ft 3in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception, consultation rooms, accessible toilet facilities for everyone, standard toilet facilities, treatment rooms, a sub waiting area and a waiting room/area.
  • There are 10 consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 04/09/2019.
  • The hearing loop was working at the time of testing.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Entrance (Alternative Ramped Entrance). Skip to the next section.

Entrance (Alternative Ramped Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located to the rear of Ferguson House.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 85cm.
• Ramp/Slope Details View
  • The ramp/slope is located immediately before the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left of the ramp.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
  • The lighting levels at the step(s) are medium.

You are on Reception. Skip to the next section.

Reception

Collapse all Expand all

• Reception View
  • The reception point is located to the right as you enter through the Outpatients Springall Unit entrance.
  • The reception point is approximately 5m (5yd 1ft) from the Outpatients Springall Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 04/09/2019.
  • The hearing assistance system was working at the time of testing.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
• Comments View
  • The height of the touch screen is 125cm.

You are on Waiting Room / Area (Springall Unit Waiting Area 2). Skip to the next section.

Waiting Room / Area (Springall Unit Waiting Area 2)

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the Alternative Ramped Entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are audible, in person and visual.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Waiting Room / Area (Springall Unit Waiting Area 3). Skip to the next section.

Waiting Room / Area (Springall Unit Waiting Area 3)

• There is a waiting room / area.
• The waiting room / area is approximately 10m from the Outpatients Springall Unit entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are audible, in person and visual.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room 3). Skip to the next section.

Consultation / Treatment Room (Consultation Room 3)

• There is / are 11 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consultation Room 7). Skip to the next section.

Consultation / Treatment Room (Consultation Room 7)

• There is / are 11 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room 7.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 11 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are light.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Springall Unit - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Springall Unit - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the left on entering the Outpatients Springall Unit.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Outpatients Springall Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 230cm x 190cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 150cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder is on the dropdown rail.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 133cm (4ft 4in).
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located to the rear of Waiting Area 2.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 7m from the Alternative Ramped Entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 90cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parking at St Helier link (new tab) - click here.
• Entrances at St Helier link (new tab) - click here.
• Toilets at St Helier link (new tab) - click here.
• Getting To and Around St Helier Hospital link (new tab) - click here.