Skip to main content
The new name for DisabledGo

Toilets at St Helier Hospital

St Helier Hospital, Wrythe Lane, Carshalton, SM5 1AA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Toilet and Changing Facilities (St Helier Hospital)

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located on the ground and first floors of Block B, on the ground and first floors of Block F - Ferguson House, on the ground floor of Block G, and on the ground floor of Block K - Renal Unit.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on the ground floor of Block B, and on the ground and first floors of Block F - Ferguson House.
    • Gender neutral step-free standard toilet facilities are located on the ground floor of Block K - Renal Unit.
    • Female step-free standard toilet facilities are located on the first floor of Block B.
  • Changing Places Facilities View
    • Changing Places facilities are located on the ground floor of Block F - Ferguson House.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilets with adaptations on the ground and first floors of Block B.

Toilet with Adaptations (Block B - Ground Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the ground floor of Block B, straight ahead from the Block B - Main Entrance, on the right hand side of the corridor.
    • The distance from the Block B - main entrance is 19m.
  • Route View
    • The most accessible route to the toilet has a very easy slope.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 237cm (width) x 290cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 168cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 103cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 135cm from the floor.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 80cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Block B - First Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor of Block B, to the right, straight ahead and then on the right as you exit the Block B lift.
    • The distance from the Block B lift is 18m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 189cm (width) x 258cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 94cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 111cm and 159cm from the floor.
    • The height of the baby change facility when in use is 64cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Places (Block F - Ferguson House - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located on the ground floor of Block F - Ferguson House, ahead and on the right from the Block F - Ferguson House - main entrance.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the Block F - Ferguson House - main entrance is 39m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 94cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
    • The dimensions of the facility are 472cm (width) x 298cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 66cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 208cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a low colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 190cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 55cm from the floor.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There is no emergency alarm.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 84cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 113cm from the floor.
    • A wide paper roll dispenser is available.
    • The wide paper roll dispenser is 105cm from the floor.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 83cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 153cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Block F - Ferguson House - Ground Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the ground floor of Ferguson House, ahead and on the left from the Block F - Ferguson House - main entrance.
    • The distance from the Block F - Ferguson House - main entrance is 38m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens both ways and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 259cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 88cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a lever tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 127cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 119cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 119cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 158cm and 170cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Block F - Ferguson House - First Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor of Block F - Ferguson House, outside The Dining Room restaurant.
    • The distance from the Block F - Ferguson House - alternative lift is 15m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 162cm (width) x 260cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 110cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 117cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 111cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 150cm and 164cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Block G - Ground Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located ahead and on the left past the Renal Outpatients reception as you exit the entrance lobby on the ground floor of Block G.
    • The distance from the Block G entrance is 29m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is an automatic door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 126cm (width) x 222cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 131cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Block K - Renal Unit - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located immediately on the right as you enter the Block K - Renal Unit entrance, beside the andrology reception.
    • The distance from the Block K - Renal Unit entrance is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 193cm (width) x 174cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 128cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 68cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 121cm from the floor.
    • There are paper towels for drying hands.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 135cm from the floor.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.