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Chelmsford Highfields Resource Centre

Moulsham Street, Chelmsford, Essex, CM2 9AQ

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Access Guide

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Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Chelmsford.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chelmsford.

Opening Times

  • Monday Closed.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 16:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Staff Car Park)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
  • The nearest designated bay is 8m (26ft 3in) from the main entrance.
  • The furthest designated bay is 15m (16yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.

Changing Places (Changing Cubicle)

  • Location and access View
    • The facility is located in the main corridor, on the right.
    • The facility is 18m (20yd) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The dimensions of the facility are 340cm x 340cm (11ft 2in x 11ft 2in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the right as you face the toilet is 240cm (7ft 10in).
    • Wall mounted rails are not available.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on the right.
    • The type of sink is fixed.
    • Wall mounted hand rails are not available at the sink.
    • Disposal facilities are not available.
    • A privacy screen is available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is not available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from the floor).

Accessible Shower (Changing Cubicle)

  • Accessible shower facilities are available.
  • The showers are located in the changing cubicle.
  • The facilities available in the accessible shower are an adjustable shower head and handrails.
  • There is level access to the services from the shower facilities.

Accessible Toilet (Changing Cubicle)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 15m (16yd) from the main entrance.
    • The accessible toilet is located in the main corridor, directly beyond the main entrance, on the right hand side.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 350cm x 350cm (11ft 6in x 11ft 6in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 250cm (8ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are not available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a sink.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the main entrance.
    • The accessible toilet is located in the main corridor, directly beyond the main entrance, on the right hand side.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 210cm x 160cm (6ft 11in x 5ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a hand dryer.
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • There is not a sink.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Comments View
    • There are additional accessible toilets with different specifications.

Standard Toilet(s)

  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located in the main corridor, at the rear of the building.
    • Unisex toilets are 30m (33yd) from the main entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.