You are on Overview. Skip to the next section.

Overview

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• About View
  • Colchester Town House Youth Centre is a dynamic and community focused after-school club dedicated to empowering young people in Colchester. It provides a safe, welcoming and affordable environment where individuals up to the age of 25 can thrive.
  • The venue has 4 floors.
  • Facilities on on the basement floor (The Den) include: a seating area, instruments, a social area and a toilet with adaptations.
  • Facilities on the ground floor include: a sports hall.
  • Facilities on Level 1 include: a gaming area, a VR area, a social area with seating, toilets with adaptations and standard toilets.
  • Facilities on Level 2 include: a social area and kitchen.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is the High Street Car Park.
  • View information on High Street Car Park (opens new tab).
  • The nearest train station is Colchester Town.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is 1 other entrance.
  • There is step-free access via ramp at the other entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: The Den from the main entrance.
  • There are manual doors along circulation routes.
  • Access throughout may include narrow walkways and pillars.
  • Levels G, 1 and 2 can be accessed via a platform lift.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • The toilets with adaptations are located in The Den and on Level 1.
  • All toilets with adaptations have a left hand transfer space.
  • Gender neutral step-free standard toilet facilities are located on Level 1, left as you exit the platform lift.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations on Level 1.
• Washroom and Shower Facilities View
  • Shower facilities with adaptations are located within the toilet with adaptations on Level 1.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located on Nunn's Road.
  • The name of the car park is the High Street Car Park.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located on the side of the youth centre in Quakers Alley.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 162cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a push pad or push button to exit at a height of 95cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • Levels G, 1 and 2 have step-free access via lift.
  • The Den to Level 1 has stepped access only.
  • There is step-free level access throughout all areas, this may include the use of a lift.
• Circulation View
  • There are manual doors along circulation routes.
  • Access throughout may include narrow walkways and pillars.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • There is background noise which varies depending on the time of day.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.

You are on Sports Hall (Ground Floor). Skip to the next section.

Sports Hall (Ground Floor)

• The room is located ahead as you enter the main entrance.
• The distance from the main entrance is 2m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door is permanently held open.
• The width of the opening is 114cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor colour contrast varies between low and high.
• Seating available in this room includes: stools.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Platform Lift. Skip to the next section.

Platform Lift

• The lift surveyed is located to the left as you enter the sports hall on the ground floor.
• The distance from the main entrance is 6m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.
• This lift is a platform lift.

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• Platform Lift View
  • Levels G, 1 and 2 can be accessed by this lift.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 410kg.
  • The internal dimensions of the lift are 106cm (width) x 150cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift is slow moving.
  • This lift has a visual floor indicator and an audible announcer.

You are on Stairs (Ground and Level 1). Skip to the next section.

Stairs (Ground and Level 1)

• The stairs are located at the front of the sports hall.
• Levels G and 1 can be accessed by these stairs.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Level 1. Skip to the next section.

Level 1

• There is step-free level access via lift to this area.
• The lift bypasses steps.
• Facilities in this area include: a social area with seating, a gaming area, a VR area, toilets with adaptations and standard toilets.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor colour contrast varies between low and high.
• Some of the walls have a reflective finish.
• Seating available in this area includes: chairs without armrests, armchairs, benches and high stools.
• Furniture available in this area includes: tables, coffee tables and high tables.
• The surface height of some of the tables/desks is suitable for wheelchair users.
• The clear height under some of the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.
• Area signage is not provided.
• Wayfinding signage is not provided.
• Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (Level 1 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located ahead and to the left as you exit the platform lift on Level 1.
  • The distance from the platform lift is 8m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 89cm.
  • The door has a lever twist lock.
  • Internally the door has a low colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 200cm (width) x 334cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 129cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There is a vertical grab rail on the left side of the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 105cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 96cm.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.
• Shower Facilities View
  • There is a wheel in shower in the cubicle.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is no emergency alarm.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 51cm from the floor.
  • There are no grab rails for the shower.
  • There is a dropdown rail for the shower.
  • The dropdown rail for the shower has a low colour contrast.

You are on Stairs (Level 1 and 2). Skip to the next section.

Stairs (Level 1 and 2)

• The stairs are located to the left as you exit the platform lift on Level 1.
• Levels 1 and 2 can be accessed by these stairs.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Level 2. Skip to the next section.

Level 2

• There is step-free level access via lift to this area.
• The lift bypasses steps.
• Facilities in this area include: a social area and kitchen.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• Access throughout may include pillars.
• There is room for a wheelchair user to manoeuvre.
• Some flooring is patterned.
• The walls and floor colour contrast varies between low and high.
• Some of the walls have a reflective finish.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of some of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.
• Area signage is not provided.
• Wayfinding signage is not provided.
• Lighting levels were even at the time of the survey.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located ahead and to the right as you exit the platform lift on Level 2.
• There is step-free level access into the kitchen.
• There are double manual doors.
• The doors open towards you.
• The width of the opening is 160cm.
• The doors have a high colour contrast.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor colour contrast varies between low and high.
• The work surface is 90cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 90cm from the floor.
• A lowered sink is not available.
• The sink has lever taps.
• Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave, a kettle and a toaster.
• The following appliances are at a suitable height for a wheelchair user: dishwasher.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are multiple identical stations within the kitchen.

You are on Entrance (The Den). Skip to the next section.

Entrance (The Den)

• This entrance is located at the rear of the youth centre on West Stockwell Street.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There are no handrails for the ramp.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 84cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.

You are on The Den. Skip to the next section.

The Den

• The Den is located in the basement of the youth centre, with the most accessible entrance via The Den entrance.
• There is step-free access via ramp to this area.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There are no handrails for the ramp.
• Facilities in this area include: a seating area, instruments, a social area and a toilet with adaptations.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• Access throughout may include narrow walkways and pillars.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a high colour contrast.
• Seating available in this area includes: chairs without armrests, armchairs and sofas.
• Furniture available in this area includes: tables and coffee tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.
• Area signage is not provided.
• Wayfinding signage is not provided.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (The Den - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Den - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left as you enter the youth centre through The Den entrance.
  • The distance from The Den entrance is 6m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a low colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 185cm (width) x 230cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 122cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 101cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has no disposal facilities.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were low at the time of the survey.

You are on Stairs (The Den). Skip to the next section.

Stairs (The Den)

• The stairs are located at the rear of The Den.
• The Den and Level 1 can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were low at the time of the survey.