Access Guide
Summary
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Getting Help and Assistance
View
- The store is open 9.00am to 19.00 Monday to Sunday.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Top Gift is located To the right as you enter the venue from the rear.
- There is step-free access to Top Gift.
- The entrance area is clearly signed.
- For the A1(M) - Peterborough Services - EXTRA AccessAble Access Guide please click here (new tab).
Shop
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Circulation
View
- The majority of aisle widths are 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is poor colour contrast between the walls and floor in all walkways.
- The lighting levels are good.
- Music is played everywhere.
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Till(s)
View
- The till(s) is/are located To the left of the merchandise.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 113cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).