Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

M25 – Cobham Services - EXTRA - EVCP - GRIDSERVE

M25 Junction 9/10, Cobham, KT11 3DB

Access Guide

Show Easy Read

EVCP Overview

  • There is a bank of electric vehicle charging points.
  • The electric vehicle charging points are located to the right, the centre, and the left of the main car park.
  • The charging points are near to the main amenities/facilities.
  • The number of bays per charging point varies.
  • There are 30 charging bays in total.
  • There are 2 larger charging bays.
  • The nearest larger charging bay is 101m from the entrance to the main services building.
  • There are more than 20 standard charging bays.
  • The nearest standard charging bay is 58m from the entrance to the main services building.
  • The charging point/bay area is illuminated by artificial lighting.
  • The charging point/bay area is not roofed.
  • Free parking is restricted to a maximum of 3 hours. Payment will be required after this time.
  • There is a toilet with adaptations located within the main services building.
  • View the Zap Map website (new tab) .

EVCP - GRIDSERVE (Standard Bays - Unit Type 1)

  • Electric Vehicle Charge Point View
    • The standard bay and charge point was surveyed.
    • The type of chargers include: CCS.
    • The charger type is signed.
    • Staff are not able to provide assistance.
    • The charge point is located to the side as you approach the bay.
    • There is a space of at least 180cm in front of the charge point.
    • There is at least 120cm between the charge point surveyed and any adjacent charge point.
    • The approach to the charge point has bollards.
    • The bollards have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The surface around the charge point is tarmac.
    • The charge point does not contrast visually with the surrounding surfaces.
    • There is step-free level access to this charge point from the parking bay.
    • The instructions are located on the charge point screen.
    • The instructions are clear.
    • Use of the charge point is supported by an app.
    • The screen is at a fixed height.
    • The height range of the screen is 110cm to 130cm from the carriageway level.
    • The screen is free from glare and clearly lit.
    • The screen content is easy to read and understand.
    • The screen is not easy to locate and does not contrast with the charge point.
    • The height range of the buttons/interactive elements is 107cm to 107cm from the carriageway level.
    • The height to the bottom edge of the payment terminal is 105cm.
    • The payment terminal does not contrast visually with the charge point.
  • Charger and Cables View
    • There are 2 cables/sockets for the charge point.
    • The height of the socket outlets is 109cm.
    • The height of the connector handles when in the holsters is 106cm.
    • The cable connector handle/charger requires effort to remove from the holster.
    • The cable connector handle/charger is easy to grip.
    • The cable connector handle/charger does not contrast visually with the charge point.
    • Once removed from the holster, the cable may be difficult to manoeuvre whilst supported on the ground.
    • Once removed from the holster, the cable may be difficult to manoeuvre.
    • The cable can be used with a variety of parking positions, and vehicle sizes, without causing an obstruction.
    • The cable does not create a trip hazard when in use and when not in use.
    • The charging cable connector is not easy to locate back into the holster or dock after use.
  • Charging Bay View
    • The charging bay is clearly marked and signposted.
    • The charging bay dimensions are 270cm x 488cm.
    • There is a hatched/marked zone on one side only.

EVCP - GRIDSERVE (Large Bays)

  • Electric Vehicle Charge Point View
    • The larger bay and charge point was surveyed.
    • The type of chargers include: CCS.
    • The charger type is signed.
    • Staff are not able to provide assistance.
    • The charge point is located to the side as you approach the bay.
    • There is a space of at least 180cm in front of the charge point.
    • There is at least 120cm between the charge point surveyed and any adjacent charge point.
    • The approach to the charge point has bollards.
    • The bollards have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The surface around the charge point is tarmac.
    • The charge point does not contrast visually with the surrounding surfaces.
    • There is step-free level access to this charge point from the parking bay.
    • The instructions are located on the charge point screen.
    • The instructions are clear.
    • Use of the charge point is supported by an app.
    • The screen is at a fixed height.
    • The height range of the screen is 110cm to 130cm from the carriageway level.
    • The screen is free from glare and clearly lit.
    • The screen content is easy to read and understand.
    • The screen is not easy to locate and does not contrast with the charge point.
    • The height range of the buttons/interactive elements is 107cm to 107cm from the carriageway level.
    • The height to the bottom edge of the payment terminal is 105cm.
    • The payment terminal does not contrast visually with the charge point.
  • Charger and Cables View
    • There are 2 cables/sockets for the charge point.
    • The height of the socket outlets is 109cm.
    • The height of the connector handles when in the holsters is 106cm.
    • The cable connector handle/charger requires effort to remove from the holster.
    • The cable connector handle/charger is easy to grip.
    • The cable connector handle/charger does not contrast visually with the charge point.
    • Once removed from the holster, the cable may be difficult to manoeuvre whilst supported on the ground.
    • Once removed from the holster, the cable may be difficult to manoeuvre.
    • The cable can be used with a variety of parking positions, and vehicle sizes, without causing an obstruction.
    • The cable does not create a trip hazard when in use and when not in use.
    • The charging cable connector is not easy to locate back into the holster or dock after use.
  • Charging Bay View
    • The charging bay is clearly marked and signposted.
    • The charging bay dimensions are 370cm x 490cm.
    • There is a hatched/marked zone on one side and to the rear.
    • The width of the hatched/marked zone is 129cm.

EVCP - GRIDSERVE (Standard Bays - Unit Type 2)

  • Electric Vehicle Charge Point View
    • The standard bay and charge point was surveyed.
    • The type of chargers include: CCS and CHAdeMO.
    • The charger type is signed.
    • Staff are not able to provide assistance.
    • The charge point is located to the front as you approach the bay.
    • The space in front of the charge point is less than 120cm.
    • There is at least 120cm between the charge point surveyed and any adjacent charge point.
    • The approach to the charge point has bollards and a kerb.
    • The bollards have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The surface around the charge point is tarmac, grass and concrete.
    • The charge point contrasts visually with the surrounding surfaces.
    • There is step-free level access to this charge point from the parking bay.
    • The instructions are located on the charge point screen.
    • The instructions are clear.
    • Use of the charge point is supported by an app.
    • The screen is at a fixed height.
    • The height range of the screen is 156cm to 165cm from the carriageway level.
    • The screen is free from glare and clearly lit.
    • The screen content is easy to read and understand.
    • The screen is not easy to locate and does not contrast with the charge point.
    • The height range of the buttons/interactive elements is 156cm to 165cm from the carriageway level.
    • The height to the bottom edge of the payment terminal is 140cm.
    • The payment terminal contrasts visually with the charge point.
  • Charger and Cables View
    • There are 2 cables/sockets for the charge point.
    • The height of the lowest socket outlet is 122cm.
    • The height of the highest socket outlet is 134cm.
    • The height of the lowest connector handle when in its holster is 117cm.
    • The height of the highest connector handle when in its holster is 125cm.
    • The cable connector handle/charger requires effort to remove from the holster.
    • The cable connector handle/charger is easy to grip.
    • The cable connector handle/charger contrasts visually with the charge point.
    • Once removed from the holster, the cable may be difficult to manoeuvre whilst supported on the ground.
    • Once removed from the holster, the cable may be difficult to manoeuvre.
    • The cable can be used with a variety of parking positions, and vehicle sizes, without causing an obstruction.
    • The cable does not create a trip hazard when in use, but may create a trip hazard when not in use.
    • The charging cable connector is easy to locate back into the holster or dock after use.
  • Charging Bay View
    • The charging bay is clearly marked and signposted.
    • The charging bay dimensions are 260cm x 496cm.