Access Guide

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Summary

Getting Help and Assistance View
- The opening times for this venue are 11:00 - 20:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Chopstix is located to the front right of the services building as you enter.
- There is step-free access to Chopstix.
- The entrance area is clearly signed.
- For the M65 - Blackburn with Darwen - Extra AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located to the rear right of the services building as you enter.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Orders are placed, paid for, and collected at the left hand side of the counter.
- Staff can assist in bringing food and/or drinks to tables.
- Menu types include; picture wall menus and handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Asian food.
- Plastic/takeaway cups are not available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
- There is a portable card machine available for payment.
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 95cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
Payment Counter View
- The lighting levels are good.

The seating area is located to the right hand side of the building as you enter.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are tables and chairs with armrests available.
Chairs are not permanently fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 73cm.
Background music is played throughout this area.
There is flooring which is shiny and could cause issues with glare or look slippery to some people.
Lighting levels are good.