Access Guide
Overview
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About
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- The Koofi building has only one floor which contains the food and drinking counter, plus internal and external seating.
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Parking and Public Transport
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- The venue does not have its own car park.
- The name of the nearest car park is Campus Car Park A.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting Here (Penryn)
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By Road
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- The Penryn Campus is approximately two hours’ drive from Exeter. From the north, take the A30 west from Exeter until you reach the A39 signposted Truro. Drive through Truro, following the signs A39 to Falmouth. Follow the A39 towards Falmouth until you come to the Treliever roundabout, where you will see signs to the Penryn Campus.
- There is pay and display parking located across campus.
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By Bus
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- National Express coaches stop in Penryn. For timetables, visit the National Express website or for passenger information phone: +44 (0) 08717 818 181. The U1 bus service from Truro Bus Station drops you direct to the campus.
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By Train
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- The Penryn Campus is approximately two and a half hours by train from Exeter. The campus is in Penryn, which has its own station. There is a frequent direct service to Truro from London, the Midlands and North and other major British cities. At Truro, change to the branch line service to Falmouth and leave the train at Penryn. The station is approximately a 15 minute walk from the campus.
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Useful Links
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- The Travel Line South West Website for information regarding bus and coach services.
- To view the web page described above click here (opens in new tab).
- The national rail enquiries website.
- To view the web page described above click here (opens in new tab).
- The Find Us page on the University website.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Student Services please click here (opens new tab).
- Telephone Number: 01326 370 460.
- Email: [email protected].
- To see more information on Accommodation Services please click here (opens new tab).
- Telephone Number: 01326 253 639.
- Email: [email protected].
- For additional assistance please visit Glasney lodge at the Penryn Campus.
- To see more information on Ask Academic Services please click here (opens new tab).
- Telephone Number: 01326 370 438.
- Email: [email protected].
- Ask offers assistance with languages, essay writing and general assistance to students.
- To see more information on Penryn Campus Map please click here (opens new tab).
- Staff receive both Equality and Diversity and Core Academic Training.
- There is a dog toileting area in the Glasney Accommodation area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right after you enter via the side entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located to the right after you enter via the side entrance.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking (Campus Car Park A)
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Car Park
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- The car park is located to the left as you enter the campus.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 474cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 126cm.
- The nearest designated bay is 20m from the Heart Reception.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders and permit holders only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are more than 10 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 238cm (width) x 472cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Getting Inside
- The approach to the building is step-free via a steep slope.
- Koofi has two entrances. The main entrance provides step-free level access, while the side entrance provides step-free access via a slight slope. Both entrances have push pad automatic doors.
- The main entrance is signed as Koofi. The side entrance is not signed.
- Both entrances provide step-free level access to the counter and the internal seating area.
Getting Around
- There is step-free level access throughout the building.
- Floor surfaces in the building are hard and smooth, with some having a shiny finish.
- There is seating in the building and some external seating available.
Entrance (Front)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance, however one door is locked.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The doors open away from you.
- There is a push pad at a height of 87cm.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a push pad or push button to exit at a height of 83cm.
- There is step-free level access as you enter.
Entrance (Side)
- This entrance is located to the side of the building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 87cm.
- The width of the opening is 94cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 93cm.
- There is step-free level access as you enter.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access, automatic doors and narrow walkways.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is not available.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the left after you enter via the front entrance.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables, picnic tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right after you enter via the side entrance.
- The distance from the side entrance is 11m.
- The most accessible route to the toilet has step-free level access and automatic doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 198cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 178cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 136cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 115cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 116cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 132cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 89cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
