Access Guide
Summary
-
Service
View
- The Shop is located on the left when you first enter Penryn Campus.
-
Building
View
- Services / Facilities within the building include; The Shop.
Opening Times (The Shop)
- Monday 08:00 - 21:00.
- Tuesday 08:00 - 21:00.
- Wednesday 08:00 - 21:00.
- Thursday 08:00 - 21:00.
- Friday 08:00 - 19:00.
- Saturday 09:00 - 19:00.
- Sunday 10:00 - 17:00.
Getting Here (Penryn)
-
By Road
View
- The Penryn Campus is approximately two hours from Exeter.
From the north, take the A30 West from Exeter until you reach the A39 signposted Truro.
Drive through Truro and follow signs for A39 to Falmouth until you come to the Treliever roundabout, where you will see signs to the Penryn Campus. - There are pay and display car parks throughout the campus.
- The Penryn Campus is approximately two hours from Exeter.
-
By Bus
View
- There is a bus stop within 150 metres of the campus.
- National Express coaches stop in Penryn.
The U1 bus service from Truro Bus Station takes you directly to the campus. - For more information on National Express please click here (opens new tab).
-
By Train
View
- The nearest Railway Station is Penryn.
- The Penryn Campus is approximately two and a half hours by train from Exeter.
The campus is in Penryn, which has its own station.
There is a frequent direct service to Truro from London, the Midlands, the North and other major British cities.
At Truro, change to the branch line service to Falmouth and depart the train at Penryn.
The station is approximately a 15 minute walk from the campus. - For more information on National Rail please click here (opens new tab).
-
Useful Links
View
- Traveline.
- To view the web page described above click here (opens in new tab).
- FX Plus Finding Us.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Student Services please click here (opens new tab).
- Telephone Number: 01326 370 460.
- Email: [email protected].
- For additional assistance please visit Glasney Lodge at the Penryn Campus.
- To see more information on Accommodation Services please click here (opens new tab).
- Telephone Number: 01326 253 639.
- Email: [email protected].
- Ask provides assistance with languages, essay writing and helps students generally.
- To see more information on Ask Academic Services please click here (opens new tab).
- Telephone Number: 01326 370 438.
- Email: [email protected].
- To see more information on Falmouth Campus Map please click here (opens new tab).
- Staff receive both Equality and Diversity and Core Academic Training.
- There is a dog toileting area in the Glasney accommodation area.
Building Parking
- The building does not have its own dedicated parking.
-
Site/Campus Car Parks
View
- There is a site/campus car park for staff, students and visitors within approximately 200m.
- The name of the car park is Car Park A.
- The car park is located off of the main service road, on the left as you enter Penryn Campus.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
Drop Off Point
View
- There is not a designated drop off point.
Site/Campus Car Park (A)
-
Car Park
View
- The car park is located on the left after entering Penryn Campus.
- The nearest building(s) to this car park is/are the Heart Shop.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 6 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 450cm x 602cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zone is 125cm wide.
- The dimensions of the designated bays do vary in size.
-
Charges and Restrictions
View
- This car park can be used by staff, visitors, Blue Badge holders and permit holders.
- Parking charges apply for all except permit and Blue Badge holders.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- Payment cannot be made by phone.
-
Drop Off Point
View
- There is not a designated drop off point in this car park.
-
Car Park Access
View
- There is step free access from this car park.
- Buildings are clearly signposted from this car park.
- There is not a campus map available within the car park.
- The nearest designated bay is 20m (21yd 2ft) from the Heart Shop entrance.
- There are 12 EV charging points in this car park. Payment can be made using Podpoint app.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- This entrance gives access to the Shop.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 136cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Getting Around (The Shop)
-
Access
View
- There is step-free access throughout the building .
-
Circulation
View
- The type of flooring in corridors/walkways is tiles.
- There is low visual contrast between the walls and floor in all areas.
- The lighting levels are good.
-
Signage
View
- Wayfinding signage is provided.
- Floor plans/maps are available.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
-
Audio
View
- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
-
Comments
View
- Walkways are all 150cm in width. Some are obstructed by moveable displays.
Counter
-
Counter
View
- The counter is located at the far end of the shop after entering.
- The counter is approximately 20m (21yd 2ft) from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a background which is patterned.
- The lighting levels at the counter are good.
- The height of the counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is tiles.
-
Waiting Area
View
- There is a moveable card machine for payment.
Exit
- The exit is located to the right of the payment counter.
- The door is clearly signed 'EXIT ONLY'.
- There is step-free level access at this exit.
- The exit door does contrast visually with its immediate surroundings.
- The main door opens automatically.
- The width of the door opening is 102cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located within The Stannary.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located within The Stannary.