Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- There is a drop-off point and a public car park nearby.
- The name of the nearest car park is Clarke’s Gardens car park.
- View information on Clarke’s Gardens car park (opens new tab) .
- The nearest train station is Liverpool South Parkway.
- The nearest bus station is Liverpool South Parkway.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the lower level family dining area, and the main staircase after entering (but not required for access to public).
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- Facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the corridor, behind the bar.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located in the corridor behind the bar area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations.
Parking
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Car Park
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- The car park is located in Clarke’s Gardens.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 270cm (width) x 420cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 150m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located directly outside the front entrance.
- The venue can be contacted in advance (or on arrival) to lower the barriers. This allows cars and taxis to drop clients off near the venue entrance.
Entrance
- This entrance is located at the front of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy ramp at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 118cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 125cm.
- The second set of doors have a low visual contrast.
- There is seating on both sides of the entrance.
- There is step-free level access as you enter.
- This entrance leads into the foyer and play area.
Bar and Restaurant
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Location and Access
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- The main bar and restaurant is located ahead and to the left after entering; named the Library, Conservatory and Adult Dining Area, they are all located on the ground floor.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into this area.
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Service
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- This area has a bar where food and drink can be ordered, a carvery counter, self service counters, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, displayed on the counter and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located in the centre of the venue.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- The payment machine is portable.
- There is a carvery counter at a height of 91cm.
- There is a condiment counter at a height of 101cm.
- There is a coffee counter at a height of 88cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches and stools.
- Furniture available in this area includes: tables, high tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Family Dining Area
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Location and Access
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- The family dining area is partially located on the lower, ground floor level.
- The most accessible route has step-free level access, steps and narrow walkways.
- There is stepped access into this area.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- This is into the lower dining area.
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Service
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- This area has colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Right Hand Transfer)
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Access
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- The distance from the entrance is 200m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 130cm (width) x 280cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 168cm from the floor.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Adults Only Beer Garden
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Location and Access
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- The adults only beer garden is located to the left side of the venue.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 165cm.
- There is a second set of doors to enter this area.
- The double doors have an opening width of 165cm.
- The doors have a low contrast.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables and picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
Outside Family Seating and Play Area
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Location and Access
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- The outside family seating and play area is located to the right side of the venue.
- Internal access to this area is via steps only.
- The most accessible route has slight ramps or slopes, steps, manual doors and narrow walkways.
- There is step-free access via ramp into this area.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The handrails are not easy to grip.
- There are double manual doors with a medium visual contrast.
- The doors are permanently held open.
- The width of the opening is 100cm.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
