Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Cogan.
- The nearest bus station is Cardiff Central.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: raised seating.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- Facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located next to the accessible entrance.
- The male and female step-free standard toilet facilities are located next to the accessible entrance and near the indoor play area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in toilet with adaptations.
Parking
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Car Park
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- The car park is located around the front, side and rear of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 3m from the accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
- Guests are invited to enter their registration number on the tablets near both entrances, to qualify for free parking.
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Electric Vehicle Charging Points
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- There are 8 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
Entrance
- This entrance is located in front of the Blue Badge bays.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 160cm.
- The second set of doors have a low visual contrast.
Bar and Restaurant
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Location and Access
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- The entrance leads into the bar and restaurant area. Guests are invited to enter their registration number on the tablets near both entrances, to qualify for free parking.
- The most accessible route has step-free level access.
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Service
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- This area has a bar where food and drink can be ordered, a carvery counter, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, online and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located straight ahead, on the left.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is a lowered section at the counter.
- The height of the lowered section is 70cm.
- The counter has patterned/distracting backgrounds.
- There is a card machine is fixed and the height is 130cm.
- There is a carvery counter at a height of 85cm.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: raised seating.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables, high tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Indoor Play Area
- The indoor play area is located at the far end of the family area.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The width of the opening is 150cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Access
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- The toilet surveyed is located next to the accessible entrance.
- The distance from the entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 230cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 120cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 120cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 190cm from the floor.
- The height of the baby change facility when in use is 88cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outside Seating Area
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Location and Access
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- The outside seating is on the front and side of the venue.
- The most accessible route has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables and picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
