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Hillfield Farm - Solihull

6 Cranbrook Way, Shirley, Solihull, B90 4GT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the main restaurant area, opposite the carvery.
    • The male and female step-free standard toilet facilities are located in the main restaurant area, opposite the carvery and near the indoor play area with facilities for younger guests.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located in the front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 473cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 5m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • During weekdays, there is a 3 hour grace period for free parking. Guests are invited to enter their registration number before they leave, on the console near the bar if they stay for longer. These conditions do not apply at the weekends.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 232cm (width) x 483cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.

Entrance

  • This entrance is located in front of the Blue Badge bays.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 158cm.
  • The second set of doors have a low visual contrast.

Bar and Restaurant

  • Location and Access View
    • The entrance leads into the bar and restaurant area.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, a carvery counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located directly ahead as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 111cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine that is fixed and the height is 130cm.
    • There is a carvery counter at a height of 86cm.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: raised seating.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Indoor Play Area

  • The indoor play area is on the right side of the carvery counter at the end of the room.
  • There is step-free level access into this area.
  • Facilities available in this area include: vending machines and children's activities.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located in the main restaurant area, opposite the carvery counter.
    • The distance from the entrance is 25m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 92cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 159cm (width) x 229cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 75cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • The height of the baby change facility when in use is 82cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Outside Seating Area

  • Location and Access View
    • The outside seating is through the venue and past the carvery counter.
    • The most accessible route has step-free level access and manual doors.
    • There is step-free level access into this area.
    • There are double manual doors with a medium visual contrast.
    • The doors open away from you.
    • The width of the opening is 165cm.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and long tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.