Access Guide
Overview
- About View
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Havant.
- The nearest bus station is Havant.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: raised seating.
- Access throughout may include manual doors and narrow walkways.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- Facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the centre of the venue, opposite the cake counter.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free standard toilet facilities are located in the centre of the venue, opposite the cake counter, and near the play area with facilities for younger guests.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located in the toilet with adaptations.
Parking
-
Car Park
View
- The car park is located around the front and side of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 450cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 6m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for visitors only.
- Parking is free for all users.
- Guests are invited to enter their registration number on the tablet at the entrance or near the bar, to qualify for free parking.
Entrance
- This entrance is located at the front of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 161cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 164cm.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
- Guests are invited to enter their registration number on the tablet at the entrance or near the bar to qualify for free parking. The height of the tablet is 114cm.
Bar and Restaurant
-
Location and Access
View
- The entrance leads into the bar and restaurant.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
-
Service
View
- This area has a bar where food and drink can be ordered, a carvery counter, a self service counter, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, online and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
-
Order and Payment
View
- The bar was surveyed.
- The counter is located in the centre of the venue.
- There is step-free level access to the counter.
- The height of the counter is 113cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is a card machine that is fixed.
- The height of the card machine is 137cm.
- There is a carvery counter at a height of 84cm.
-
Seating Area
View
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: raised seating.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Indoor Play Area
- The indoor play area is located at the far end of the venue.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The width of the opening is 164cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
-
Access
View
- The toilet surveyed is located in the centre of the venue, opposite the cake counter.
- The distance from the entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 84cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 166cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 99cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 85cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Outside Seating Area
-
Location and Access
View
- The outside seating is at the front and side of the venue, accessed from the car park or from inside.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into this area.
-
Seating Area
View
- Some of the seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables, picnic tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
