Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Doncaster.
- The nearest bus station is Doncaster Frenchgate Interchange.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the raised seating area.
- The following areas have stepped access: the outside seating area, on the grass.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- Facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the right, inside the main entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located on the right, inside the main entrance, and younger guests' facilities are near the indoor play area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the baby changing room.
Parking
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Car Park
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- The car park is located at the front and one side of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 246cm (width) x 460cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 10m from the main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- At at October 2026, the bays marked for parent and baby are used and signposted as Blue Badge bays and are included in the overall number of Blue Badge bays.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
- Guests are invited to enter their registration number on the tablet inside the entrance, to qualify for free parking.
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Electric Vehicle Charging Points
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- There are 8 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 500cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
Entrance
- This entrance is located at the front of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 187cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 158cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- Guests are invited to enter their registration number on the tablet inside the entrance, to qualify for free parking. The height of the tablet is 100cm.
Toilet with Adaptations (Right Hand Transfer)
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Access
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- The toilet surveyed is located on the right, inside the main entrance.
- The distance from the main entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 94cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 169cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 144cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 120cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 64cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Bar and Restaurant
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Location and Access
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- The entrance leads into the bar and restaurant.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where food and drink can be ordered, a carvery counter, a self service counter, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, online and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
- Bendy straws are available on request at the bar.
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Order and Payment
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- The bar was surveyed.
- The counter is located on the right hand side of the main entrance.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is a card machine that is fixed.
- The height of the card machine is 130cm.
- There is a carvery counter at a height of 80cm.
- There is a coffee counter at a height of 73cm (breakfast service only).
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: raised seating.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Indoor Play Area
- The indoor play area is at the far end of the restaurant.
- There is no signage on or near the door.
- There is step-free level access into this area.
- The width of the opening is 102cm.
- There is also another entrance into the play area, which has an opening of 144cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room
- The room surveyed is located near the indoor play area.
- The distance from the main entrance is 30m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 99cm.
- There is a wash basin and a hand dryer in the room.
- The wash basin has a push tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outside Seating Area
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Location and Access
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- The outside seating is at the front and side of the venue, as well as on the grass near the EV charging bays.
- The most accessible route has step-free level access, a slight ramp or slope and uneven surfaces.
- There is step-free level access into this area.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: grassed bench seating across the car park.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables and picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
