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The new name for DisabledGo

Access Guide

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Overview

Parking

  • The car park is located in front of the venue.
  • The car park is open air/surface.
  • There are no designated Blue Badge parking bays available.
  • Parking is free for all users.

Entrance

  • This entrance is located at the front of the venue.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 101cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 82cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located ahead after entering.
  • The journey time to this reception from the entrance is approximately 1 minute.
  • There is step-free level access to reception.
  • The height of the reception desk is 125cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There may be background noise in this area.

Eating and Drinking (Tasting Experience and Shop)

  • Location and Service View
    • This is the shop and main tasting tour and experience area; with views to the distillery processing and production.
    • The most accessible route has step-free level access.
    • This area has a bar where drinks can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
    • There is catering for some tasting experiences on request.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located next to the main seating area.
    • There is step-free level access to the counter.
    • The height of the counter is 108cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, benches and high stools.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.

Toilet with Adaptations (The Outhouse - No Transfer)

  • Location and Access View
    • The toilet surveyed is located next to the reception counter.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 80cm.
    • The door has a locking handle.
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the right as you face the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The toilet seat is 51cm from the floor.
    • There is a wall mounted toilet roll holder, a toilet roll holder on the dropdown rail, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a mirror, a coat hook and a shelf.

Toilet with Adaptations (The Thunder Bucket - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located next to the reception counter.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 70cm (from the side of the toilet pan to the wall).
    • There is a push button flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 44cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a mirror, a coat hook and a shelf.