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St Andrews Museum

Kinburn Park, Doubledykes Road, St Andrews, KY16 9DP

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Access Guide

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Overview

  • About View
    • This is a Victorian mansion in Kinburn Park with exhibitions that explore the town’s history and creativity.
    • Services available in the venue include: museum and gallery, gift shop, public toilets and café.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have stepped access: the main entrance and the stairs to the first floor.
    • Access throughout may include manual doors, doors permanently held open and narrow aisles.
    • The first floor gallery and activity room can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Additional equipment which can be borrowed or hired includes: sensory support items and folding chairs.
    • Alternative formats are dependent on each temporary exhibit.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Facilities/services include: Wi-Fi.
    • Staff receive the following training: Health & Safety, Additional Support Needs, Evacuation procedures, Basic First Aid.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor.
    • The toilet with adaptations has a left hand transfer space.
    • The male step-free standard toilet facilities are located ground floor.
    • The female step-free standard toilet facilities are located on the first floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the first floor in the toilet with adaptations, and also in the female toilets.

Parking

  • Car Park View
    • The car park is located at the front and surrounding sides of the museum.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 468cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 132cm.
    • The nearest designated bay is 6m from the most accessible entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and a steep ramp or slope.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Most Accessible Entrance

  • This entrance is located at the right hand side of the building from the Blue Badge bays.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp gradient varies between slight and steep.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is an entry system at a height of 79cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 108cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • The automatic doors are activated from inside by staff when the entry system is used.
  • This entrance is in the ground floor museum section and bypasses the main entrance, reception, gift shop and the St Andrews Cake Co.
  • There is a push pad or push button to exit at a height of 81cm.

Reception and Gift Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Some flooring is shiny.
    • The visual contrast between the shelving and floor varies between low and high.
    • There may be background noise.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Seating available on this floor includes: armchairs.
    • Lighting levels were even at the time of the survey.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was at reception.
    • Signage is not provided for the counter.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 110cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

St Andrews Cake Co

  • Location and Access View
    • St Andrews Cake Co is opposite reception, on the left.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 106cm.
  • Service View
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located straight ahead upon entering.
    • There is step-free level access to the counter.
    • The height of the counter is 100cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • The card machine is moveable.
  • Seating Area View
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the use of large glazed walls.
    • Highchairs are available.

Lift

  • The lift surveyed is located behind reception on the right hand side.
  • The distance from reception is 2m.
  • The most accessible route to the lift has step-free level access.
  • The gallery, activity room, toilet with adaptations, female toilets and parent & baby changing facilities are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 79cm.
  • The internal dimensions of the lift are 108cm (width) x 209cm (depth).
  • The internal lift control buttons have a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located beyond the reception desk.
  • There are permanently held open doors to access the stairwell.
  • The first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have a handrail that switches sides.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

The Gallery (First Floor)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise.
  • Lighting levels vary due to the size of the space.
  • Seating available in this area includes: chairs with armrests and armchairs.
  • Furniture available in this area includes: coffee tables and desks.
  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • There is step-free level access throughout the tour, this may include the use of a lift.
  • Access throughout the tour may include doors permanently held open.

Activity Room (First Floor)

  • The room is located opposite the lift on the first floor.
  • The distance from the lift is 3m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The width of the opening is 90cm.
  • There is signage to this room if entering from the stairs.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located on the first floor and to the left through the gallery.
    • The distance from the lift is 12m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 290cm (width) x 155cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 177cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a low visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 92cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 92cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.