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The new name for DisabledGo

Access Guide

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Overview

Entrance

  • This entrance is located on Notting Hill Gate.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 6cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 90cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Counter (Welcome Desk)

  • The counter is located directly ahead upon entering.
  • The distance from the main entrance door is 5m.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Seating Area

  • Location and Access View
    • The seating area is to both sides of the reception area, and comprises tables with swivel chairs.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.