Access Guide

Search Access Guide

Overview

About View
- View information on opening times
Parking and Public Transport View
- The venue does not have its own car park.
- There is on-street standard parking.
- The nearest underground station is St. John's Wood (Jubilee Line).
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
Getting In and Around View
- There is stepped access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: The area with a double-sided desk, beyond the glass screen at the end of the main seating area.
- There are no toilet facilities.
Getting Help and Assistance View
- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.

This entrance is located on corner of St John's Wood Terrace and Aquila Street.
The entrance area is not clearly signed.
There is a canopy or recess which provides weather protection at the entrance.
There is stepped access at the entrance.
There are 2 steps with no handrails.
The steps are unmarked.
The height of the steps is not between 15cm and 18cm.
The height of the highest step is 23cm.
The depth of the steps is not between 30cm and 45cm.
There are double manual doors at this entrance, however one door is locked.
The doors open away from you.
The door requires effort to open.
The width of the opening is 64cm.
The door has a medium visual contrast.
The bolted right-hand door can be opened on request if required, providing an opening of 128cm.
There is step-free level access as you enter.

The counter is located immediately inside the entrance door.
The distance from the entrance door is 2m.
There is step-free level access to the counter.
The height of the counter is 103cm.
There is not a lowered section at the counter.
The counter has patterned/distracting backgrounds.
There is not a hearing assistance system.
It would be possible for a seated person to access the side of the Welcome Desk, where there is a section at a height of 72cm.
There is no (or very little) background noise in this area.
Some flooring is shiny.
Lighting levels were even at the time of the survey.

Location and Access View
- The seating area is past the reception desk, and comprises tables and swivel chairs.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
Seating Area View
- There is step-free level access throughout the seating area.
- The following areas have stepped access: The area with a double-sided desk, beyond the glass screen at the end of the main seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.