Access Guide
Overview
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About
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- Facilities available in the venue include: treatment rooms, worship room, toilets, office spaces, meeting room, lift.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Hyndland, Jordan Hill or Anniesland.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- Access throughout may include manual doors.
- The first and ground floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Parking
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Car Park
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- The car park is located to the left of the buiilding.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay has faded markings.
- The surveyed Blue Badge parking bay dimensions are 226cm (width) x 488cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 111cm.
- The nearest designated bay is 9m from the main church entrance and 5m from the treatment rooms entrance.
- The most accessible route from the Blue Badge parking has step-free level access, steep ramps or slopes and uneven surfaces.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located on the ground floor as you leave the lift.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within the toilet with adaptations.
Entrance (Treatment Rooms)
- This entrance is located to the left hand side of the church.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 96cm.
- There is a bell at a height of 164cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 118cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 138cm.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 128cm.
- The second door has a low visual contrast.
- There is a third door with an opening width of 98cm.
- There is step-free level access as you enter.
Lift
- The lift surveyed is located opposite the counselling room.
- The distance from the worship room is 1m.
- The most accessible route to the lift has step-free level access and manual doors.
- The first and ground floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 150cm (width) x 112cm (depth).
- The internal lift control buttons have Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left of the lift.
- There is a single manual door to access the stairwell.
- The first and ground floors can be accessed by these stairs.
- There are 15 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Entrance (Church)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope gradient varies between slight and steep.
- There is a bell at a height of 140cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door is permanently held open.
- The door requires effort to open.
- The width of the opening is 71cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- The second door has an opening width of 71cm.
- There is a second single manual door.
- The second door opens towards you.
- The door requires effort to open.
- The width of the opening is 85cm.
- The second door has a low visual contrast.
- There is a buzzer at a height of 171cm at the second door.
- There is step-free level access as you enter.
Reception
- The reception is located to the left as you enter.
- The distance from the church entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 95cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
Area (Worship Area)
- The Worship Area is located to the left as you enter, past the reception desk.
- There is step-free level access into this area.
- There is a key lock at a height of 91cm.
- Facilities available in this area include: seating, worship area, kitchen area.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: kitchen, upper worship area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
- Furniture available in this area includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Office 1)
- The offices are located to the left of reception, as you enter.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There is a key lock at a height of 91cm.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 96cm.
- Facilities available in this area include: office space.
- There is step-free level access throughout the area.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: desks.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Office 2)
- The second office is located next to office 1.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There is a key lock at a height of 91cm.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 95cm.
- Facilities available in this area include: office space.
- There is step-free level access throughout the area.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: desks.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Counselling Room)
- The counselling room is located past the seating area and to the left, before the upper worshiping area.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There is a key lock at a height of 91cm.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 99cm.
- Facilities available in this area include: seating.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (Treatment Rooms)
- The seating area is located as you enter the treatment room area.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: armchairs.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is a counter with a height of 90cm.
Room (St Nicholas Therapy Suite)
- The room is located straight ahead and slightly to the left when you enter the Belstane Therapy Wing.
- The distance from seating area is 2m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key lock at a height of 92cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The length of the treatment chair is 160cm.
Consultation / Medical Room (Take Care Therapy Suite)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Take Care Therapy Suite.
- The room is located to the right as you enter the Belstane Therapy Wing.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 197cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: coffee tables.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Head to Toe Therapy Suite)
- The room is located to the right as you enter the Belstane Therapy Wing, next door to the toilet with adaptations.
- The distance from the seating area is 2m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key lock at a height of 91cm.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and stools.
- Furniture available in the room includes: coffee tables.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Area (The Burnet Suite)
- The Burnet Suite is located to the left after you enter the Belstane Therapy Wing.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is an entry system at a height of 103cm.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 94cm.
- Services available in this area include: meeting room.
- There is step-free level access throughout the area.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and armchairs.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is a counter with a height of 88cm. The sink has a height of 101cm.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right as you enter the Belstane Therapy Wing.
- The distance from the seating area is 2m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 176cm (width) x 208cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 114cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a low visual contrast.
- The hand dryer is 82cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 179cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations
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Location and Access
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- The shower surveyed is located within the toilet with adaptations.
- The distance from the seating area is 2m.
- There is step-free level access into the facility.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a detachable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a low visual contrast.
- The dropdown rails have a low visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
