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Access Guide

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Accommodation Overview

  • About View
    • There are 64 bedrooms in total.
    • There is step-free level access to all bedrooms.
    • There are 4 bedrooms with adaptations.
    • There is step-free level access to all bedrooms with adaptations.
    • Some of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a bath.
    • Only assistance dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Floors G to 7 can be accessed via a standard lift and stairs.
    • The following facilities are available: a seat/chair, panic alarm, bath mats and a water bowl for assistance dogs.
    • The venue can provide large print documents.
    • Staff receive the following training: First Aid.
  • Toilet and Changing Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the seventh floor.
    • The male and female step-free toilet facilities are located on the seventh floor.
    • Parent and baby changing facilities are located within the toilet with adaptations on the seventh floor.

Parking

  • The venue has a public car park nearby.

Entrance

  • This entrance is located at the front of the building.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 130cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 166cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located immediately ahead as you enter the hotel.
  • The journey time to this reception from the entrance is approximately less than 1 minute.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Seating available in this area includes: chairs with armrests and armchairs.
  • Furniture available in this area includes: coffee tables.

Lift

  • The lift surveyed is located to right and straight on from the reception desk.
  • The journey time to this lift from the entrance is approximately less than a minute.
  • The most accessible route to the lift has step-free level access.
  • Floors G to 7 are accessed by this lift.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 82cm.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.

Stairs

  • The stairs surveyed are located to the right of reception and past the lifts.
  • The ground to the seventh floors can be accessed by these stairs.
  • There are 20+ steps between floors which are unmarked and have handrails on both sides.
  • There are four sets of manual doors which lead you to the stairs.

Bedroom with Adaptations (307 - Super King)

  • Location and Access View
    • The bedroom surveyed is located on the third floor.
    • The journey time to this bedroom from reception is approximately 2 minutes.
    • The most accessible route to the bedroom has step-free level access and a lift.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • There is a key fob/card reader at a height of 109cm.
    • The door opens inwards.
    • The width of the door opening is 101cm.
  • Bedroom Features View
    • The bedroom has a super king bed which can be split into two singles.
    • The top of the mattress is 71cm from the floor.
    • The space under the bed is 14cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The following is available in this bedroom: a desk, a chair without armrests, an armchair, bedside plug sockets and a TV with subtitles.
    • There is no emergency alarm.
    • This bedroom does not have an adjoining room.

Ensuite with Adaptations (307 - Left Hand Transfer)

  • Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards.
    • The width of the door opening to the ensuite is 93cm.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 71cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There are vertical grab rails on both sides of the toilet.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 42cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The ensuite has a pedal bin.
    • Additional features include: a mirror and a coat hook.
    • The ensuite has a bath with an overhead shower.
    • The height of the side of the bath from floor level is 46cm.
    • The bath controls are twist/turn.
    • The shower has an adjustable shower head which can be detached and wall-mounted grab rails.
    • The shower controls are twist/turn.

Standard Bedroom (202 - Super King)

  • The bedroom surveyed is located on the second floor.
  • The most accessible route to the bedroom has a lift and step-free level access.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • There is a key fob/card reader at a height of 111cm.
  • The door opens inwards.
  • The width of the door opening is 83cm.
  • The bedroom has a super king bed which can be split into two singles.
  • The top of the mattress is 71cm from the floor.
  • The space under the bed is 14cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a TV with subtitles, a desk, an armchair, a coffee table, bedside plug sockets and a chair without armrests.

Standard Ensuite (202 - Super King)

  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards.
  • The width of the door opening is 72cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror and coat hooks.
  • The ensuite has a pedal bin.
  • The ensuite has a bath with an overhead shower.
  • The bath controls are twist/turn.
  • The shower has a fixed shower head and a wall-mounted grab rail.
  • The shower controls are twist/turn.

Eating and Drinking (Windows Restaurant)

  • Location and Service View
    • Windows Restaurant is located on the seventh floor.
    • The most accessible route has step-free level access and a lift.
    • This area has a buffet counter, a self service counter and colleagues who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the right as you enter the restaurant.
    • There is step-free level access to the counter.
    • Payment can be made at the table if required. There is a buffet table at breakfast with a height of 73cm. There is a hot food counter for breakfast with a height of 90cm. It has a lower section with a height of 78cm.
    • The height of the counter is 123cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests and benches.
    • Furniture available in this area includes: tables.
    • There is no (or very little) background noise in this area.

Seating Area (Windows Restaurant Terrace)

  • The seating area is located to the left as you enter the restaurant.
  • The seating area is uncovered.
  • The most accessible route to the seating area has steps.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • There is no (or very little) background noise in this area.
  • The width of the door to the terrace is 89cm.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the seventh floor, to the left after exiting the lift.
    • The most accessible route to the toilet has step-free level access and a lift.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 103cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 67cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 43cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a mirror and a baby changing table.

Room (Executive Room)

  • The room is located to the left from the lift and past the toilets on the seventh floor.
  • The most accessible route to the room has step-free level access and a lift.
  • There is step-free level access into the room.
  • There is an entry system at a height of 107cm.
  • There are double manual doors which opens towards you.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: coffee tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • There are two self service counters which have a height of 102cm.

Room (Thomson Boardroom)

  • The room is located to the right as you enter the Executive Room.
  • The most accessible route to the room has step-free level access and a lift.
  • There is step-free level access into the room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 100cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: long tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.