Access Guide
Accommodation Overview
-
About
View
- There are 64 bedrooms in total.
- There is step-free level access to all bedrooms.
- There are 4 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- Some of the bedrooms with adaptations have adjoining rooms.
- All bedrooms with adaptations have an ensuite with a bath.
- Only assistance dogs are welcomed at this venue.
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby and a taxi rank.
- The nearest train station is Glasgow Queen Street.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Floors G to 7 can be accessed via a standard lift and stairs.
- The following facilities are available: a seat/chair, panic alarm, bath mats and a water bowl for assistance dogs.
- The venue can provide large print documents.
- Staff receive the following training: First Aid.
-
Toilet and Changing Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the seventh floor.
- The male and female step-free toilet facilities are located on the seventh floor.
- Parent and baby changing facilities are located within the toilet with adaptations on the seventh floor.
Parking
- The venue has a public car park nearby.
Entrance
- This entrance is located at the front of the building.
- There is step-free level access at the entrance.
- There is a bell at a height of 130cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 166cm.
- There is step-free level access as you enter.
Reception
- The reception is located immediately ahead as you enter the hotel.
- The journey time to this reception from the entrance is approximately less than 1 minute.
- There is step-free level access to reception.
- The height of the reception desk is 116cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Seating available in this area includes: chairs with armrests and armchairs.
- Furniture available in this area includes: coffee tables.
Lift
- The lift surveyed is located to right and straight on from the reception desk.
- The journey time to this lift from the entrance is approximately less than a minute.
- The most accessible route to the lift has step-free level access.
- Floors G to 7 are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 82cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
Stairs
- The stairs surveyed are located to the right of reception and past the lifts.
- The ground to the seventh floors can be accessed by these stairs.
- There are 20+ steps between floors which are unmarked and have handrails on both sides.
- There are four sets of manual doors which lead you to the stairs.
Bedroom with Adaptations (307 - Super King)
-
Location and Access
View
- The bedroom surveyed is located on the third floor.
- The journey time to this bedroom from reception is approximately 2 minutes.
- The most accessible route to the bedroom has step-free level access and a lift.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 109cm.
- The door opens inwards.
- The width of the door opening is 101cm.
-
Bedroom Features
View
- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 71cm from the floor.
- The space under the bed is 14cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a desk, a chair without armrests, an armchair, bedside plug sockets and a TV with subtitles.
- There is no emergency alarm.
- This bedroom does not have an adjoining room.
Ensuite with Adaptations (307 - Left Hand Transfer)
-
Access
View
- There is step-free level access into the ensuite.
- The ensuite door opens outwards.
- The width of the door opening to the ensuite is 93cm.
-
Dimensions and Features
View
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 71cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There are vertical grab rails on both sides of the toilet.
- There is a dropdown rail on the transfer side.
- The toilet seat is 42cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The ensuite has a pedal bin.
- Additional features include: a mirror and a coat hook.
- The ensuite has a bath with an overhead shower.
- The height of the side of the bath from floor level is 46cm.
- The bath controls are twist/turn.
- The shower has an adjustable shower head which can be detached and wall-mounted grab rails.
- The shower controls are twist/turn.
Standard Bedroom (202 - Super King)
- The bedroom surveyed is located on the second floor.
- The most accessible route to the bedroom has a lift and step-free level access.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 111cm.
- The door opens inwards.
- The width of the door opening is 83cm.
- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 71cm from the floor.
- The space under the bed is 14cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a TV with subtitles, a desk, an armchair, a coffee table, bedside plug sockets and a chair without armrests.
Standard Ensuite (202 - Super King)
- There is step-free level access into the ensuite.
- The ensuite door opens inwards.
- The width of the door opening is 72cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
- The wash basin has a lever mixer tap.
- Additional features include: a mirror and coat hooks.
- The ensuite has a pedal bin.
- The ensuite has a bath with an overhead shower.
- The bath controls are twist/turn.
- The shower has a fixed shower head and a wall-mounted grab rail.
- The shower controls are twist/turn.
Eating and Drinking (Windows Restaurant)
-
Location and Service
View
- Windows Restaurant is located on the seventh floor.
- The most accessible route has step-free level access and a lift.
- This area has a buffet counter, a self service counter and colleagues who can provide assistance with ordering.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The payment counter was surveyed.
- The counter is located to the right as you enter the restaurant.
- There is step-free level access to the counter.
- Payment can be made at the table if required. There is a buffet table at breakfast with a height of 73cm. There is a hot food counter for breakfast with a height of 90cm. It has a lower section with a height of 78cm.
- The height of the counter is 123cm.
- There is not a lowered section at the counter.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and benches.
- Furniture available in this area includes: tables.
- There is no (or very little) background noise in this area.
Seating Area (Windows Restaurant Terrace)
- The seating area is located to the left as you enter the restaurant.
- The seating area is uncovered.
- The most accessible route to the seating area has steps.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- There is no (or very little) background noise in this area.
- The width of the door to the terrace is 89cm.
Toilet with Adaptations (Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located on the seventh floor, to the left after exiting the lift.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards.
- The width of the door opening is 103cm.
- The door has a twist lock.
-
Dimensions and Features
View
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 67cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 43cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a waste bin and a sanitary bin.
- Additional features include: a mirror and a baby changing table.
Room (Executive Room)
- The room is located to the left from the lift and past the toilets on the seventh floor.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access into the room.
- There is an entry system at a height of 107cm.
- There are double manual doors which opens towards you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs without armrests and armchairs.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- There are two self service counters which have a height of 102cm.
Room (Thomson Boardroom)
- The room is located to the right as you enter the Executive Room.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access into the room.
- There is a single manual door which opens away from you.
- The width of the opening is 100cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: long tables.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
