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Yotel - Glasgow

Westergate, 260 Argyle Street, Glasgow, North Lanarkshire, G2 8QW

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Access Guide

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Accommodation Overview

  • About View
    • There are 257 bedrooms in total.
    • There is step-free access via ramp/slope to some of the bedrooms.
    • There are more than 10 bedrooms with adaptations.
    • There is step-free access via ramp/slope to some of the bedrooms with adaptations.
    • Some of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a wheel-in shower.
    • Only assistance dogs are welcomed at this venue.
    • Service animals are allowed but please contact Yotel in advance to arrange.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the gym, gym toilet and bedrooms on the first floor.
    • Access throughout may include manual doors and doors permanently held open.
    • The lower ground, ground, first, second, third, fourth, fifth, sixth and seventh floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located on the first floor in the gym and on the seventh floor.
    • All toilets with adaptations have a right hand transfer space.
    • The shared toilet facilities are located on the seventh floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the seventh floor.

Entrance

  • This entrance is located on the corner of Hope Street and Argyll Street.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 89cm.
  • The door has a low visual contrast.

Reception

  • The reception is located to the left through the main entrance.
  • The distance from the main entrance is 1m.
  • The most accessible route to reception has automatic doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 91cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 130cm to 145cm from the floor.
  • There is a self-check-in desk with a height of 110cm.
    There is a lowered section with a height of 86cm.
    The lower section's touchscreen has a lowest height of 106cm and highest height of 121cm.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs, benches and chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.

Lift

  • The lift surveyed is located to the right of reception.
  • The distance from the reception desk is 3m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground, ground, first, second, third, fourth, fifth, sixth and seventh floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 86cm.
  • The internal dimensions of the lift are 103cm (width) x 208cm (depth).
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer, a list of floor services/facilities, a mirror to aid reversing and a separate door to exit.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Bedroom with Adaptations (533 - Double)

  • Location and Access View
    • The bedroom surveyed is located on the fifth floor.
    • The distance from the lift is 6m.
    • The most accessible route to the bedroom has manual doors, a lift and step-free level access.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • There is a key fob/card reader at a height of 113cm.
    • The door opens inwards and has a low visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 86cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 72cm from the floor.
    • The space under the bed is 42cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The following is available in this bedroom: a chair with armrests, bedside plug sockets, a desk and a TV with subtitles.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • Lighting levels were even at the time of the survey.
    • This bedroom does not have an adjoining room.

Ensuite with Adaptations (533 - Left Hand Transfer)

  • Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens by sliding and has a low visual contrast.
    • The door requires effort to open.
    • The width of the door opening to the ensuite is 87cm.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the ensuite are 184cm (width) x 368cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 106cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 45cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has no disposal facilities.
    • There is one coat hook.
    • The coat hook is 138cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.
    • The ensuite has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a fixed height shower head.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 46cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.

Standard Bedroom (Room 607 - Double)

  • The bedroom surveyed is located on the sixth floor, turning left out the lift, through the single door, before turning right.
  • The distance from the lift is 7m.
  • The most accessible route to the bedroom has step-free level access, doors permanently held open, a lift and manual doors.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • There is a key fob/card reader at a height of 113cm.
  • The door opens inwards and has a low visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
  • The bedroom has a double bed.
  • The top of the mattress is 73cm from the floor.
  • The space under the bed is 41cm from the floor.
  • The following is available in this bedroom: a chair without armrests, bedside plug sockets and a TV with subtitles.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Ensuite (607)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening is 57cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the ensuite are 84cm (width) x 37cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a low visual contrast.
  • There is a toilet roll holder on the dropdown rail, a wash basin and a wall mounted soap dispenser available.
  • The wash basin has a lever mixer tap.
  • The toilet roll holder has a high visual contrast.
  • The soap dispenser has a high visual contrast.
  • Additional features include: a mirror and a shelf.
  • The ensuite has a waste bin.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a shower cubicle.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is no shower seat.
  • There is a door for the shower and the width of the opening is 68cm.
    There is a small step up to the shower with a height of 5cm.

Access To (Gym)

  • The distance from the lift to the gym is 9m.
  • The most accessible route has a slight ramp or slope and manual doors.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going up.
  • There is step-free level access the hallway.
  • There is a single manual door which opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a medium visual contrast.

Gym

  • The gym is located on the first floor.
  • There is step-free access via ramp into the gym.
  • The ramp has a slight gradient.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • There is a entry system with a height of 114cm..
  • There is step-free level access throughout.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and arm cycles.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Right Hand Transfer - First Floor Gym)

  • Location and Access View
    • The toilet surveyed is located in the gym.
    • The distance from the gym entrance is 3m.
    • The most accessible route to the toilet has a lift, manual doors and slight ramps or slopes.
    • There is step-free level access into the facility.
    • The door opens inwards and has a low visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have varying visual contrasts.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Eating and Drinking (Vega - Seventh Floor)

  • Location and Service View
    • The most accessible route has step-free level access and a lift.
    • This area has a bar where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
    • There is a double door which is permanently held open and the width of the opening is 150cm.
      There is a Welcome Desk as you enter with a height of 101cm.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located straight on from the Welcome Desk.
    • There is step-free level access to the counter.
    • The height of the counter is 115cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables, high tables, long tables and booths.
    • Some seating is fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer - Seventh Floor Vega)

  • Location and Access View
    • The toilet surveyed is located to the right after the Vega welcome desk.
    • The distance from the Vega welcome desk is 3m.
    • The most accessible route to the toilet has doors permanently held open, step-free level access and a lift.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 84cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 158cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is not a towel dispenser.
    • The towel dispenser has a low visual contrast.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 119cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Right Hand Transfer - Seventh Floor Vega)

  • Location and Access View
    • The toilet surveyed is located at the end of Vega beside towards the bowling area.
    • The distance from the Vega bar is 12m.
    • The most accessible route to the toilet has step-free level access, doors permanently held open and a lift.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 239cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 108cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 120cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

Parent and Baby Room / Feeding Room (Vega)

  • The room surveyed is located on the seventh floor, past the bar and to the right just before you reach doors to Vega Bowling.
  • The distance from the Vega Bar is 12m.
  • The most accessible route to the room has a lift, step-free level access and doors permanently held open.
  • There is step-free level access into the room.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 83cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 92cm.
  • There is a wash basin, a hand dryer and a mirror in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Area (Vega Bowling)

  • The bowling is located through the bar and restaurant via the door after the standard toilets, baby change room and the second toilet with adaptations.
  • There is step-free access via ramp into this area.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 3 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door with a medium visual contrast.
  • The door is permanently held open.
  • The width of the opening is 101cm.
  • Facilities available in this area include: four bowling lanes and seating.
  • There is step-free level access throughout the area.
  • The following areas have step-free access via ramps or slopes: the bowling lanes and majority of seating.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, sofas, benches and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey, with unshaded light sources.