Access Guide
Overview
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About
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- This is an all-purpose venue in the city centre of Glasgow, with a recently renovated 400+ capacity auditorium and flexible breakout spaces.
- Facilities available in the venue include: a large auditorium, meeting and breakout spaces, custom-built livestream set up, standard toilets and toilet with adaptations.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is Q-Park Sauchiehall Street.
- View information on Q-Park Sauchiehall Street (opens new tab) .
- The nearest train station is Charing Cross Railway Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: The auditorium and stage.
- The following areas have stepped access: the upper gallery seating, basement and all upper floors.
- Access throughout may include manual doors.
- The basement, ground, first, second and third floors can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- A fixed induction loop is located within the main auditorium space.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the main auditorium.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free standard toilet facilities are located to the rear of the main auditorium, next to the toilet with adaptations.
- The male and female standard toilet facilities are located on the basement level.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located to the rear of the main auditorium, next to the toilet with adaptations.
Bath Street Entrance
- This entrance is located on Bath Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a bell at a height of 145cm.
- There is an opening without doors.
- The width of the opening is 170cm.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is a push pad or push button to exit at a height of 96cm.
- There is step-free level access as you enter.
- This is the accessible entrance. The main, stepped entrance is on Pitt Street.
Getting Around
- The following areas have step-free access via ramps or slopes: The auditorium and stage.
- The following areas have stepped access: the upper gallery seating, basement and all upper floors.
- Access throughout may include manual doors.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations
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Location and Access
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- The toilet surveyed is located on the rear right side of the auditorium.
- The distance from auditorium is 5m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 205cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- The cubicle has a sanitary bin and a waste bin.
- There are multiple coat hooks.
- The walls and floor have a high visual contrast.
Reception Room / Gallery
- The room is located to the left after entering.
- The distance from the entrance is 5m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 98cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- The layout of this room may change depending on the event.
Main Auditorium
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Access to Seating
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- The auditorium is clearly signed.
- This information is for the entrance located to the right side after entering.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 96cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 96cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- The entrance door(s) is/are permanently held open before and after events.
- There is a member of staff available for assistance at this entrance before and after events.
- This entrance gives access to the main auditorium.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The lighting levels at the ramp/slope are good.
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Auditorium Information
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- The type of flooring is wood.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is a mixture of seating with and without armrests.
- The lighting levels before and after events are varied.
- The nearest accessible toilet is located to the right side of the main auditorium.
- There is step-free access to the majority of seating.
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Designated Seating Area(s)
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- Wheelchairs may be left with the patron.
- The visibility of the screen from this seating area is good.
- Companions/carers sit in front of the patron, next to the patron and behind the patron.
- There is sufficient space for an assistance dog to rest next to you.
- The main auditorium can seat 400 people; this consists of 110 people on the ground floor and over 250 at balcony level. The auditorium layout may change depending the event. There is step-free level access from the main auditorium to the toilet with adaptations. There is step-free ramped access to the stage. The width of the ramp is 100cm with hand rails on both sides.
Community Cafe
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Location and Access
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- Community Cafe is a regular event that occurs in the main auditorium.
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Service
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- This area has a counter where food and drink can be ordered.
- Full table service is available on request only.
- The following dietary requirements can be catered for: vegetarian, gluten free, lactose free, dairy free, vegan and nut allergy.
- The following are available: drinking straws and takeaway cups.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is a lowered section at the counter.
- The height of the lowered section is 74cm.
Stairs
- The stairs surveyed are located at all corners of the venue.
- The basement, ground, first, second and third floors can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are unmarked and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the highest step is 20cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Balcony Seating Area
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Location and Access
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- This is the upper level seating area, overlooking the main auditorium space.
- The most accessible route has manual doors and steps.
- There is step-free level access into this area.
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Seating Area
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- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: benches.
- Furniture available in this area includes: coffee tables.
- The chairs are fixed.
- Lighting levels were even at the time of the survey.
Middle Floor Room
- The room is located on the first floor.
- The distance from the top of the stairs is 6m.
- The most accessible route to the room has steps and manual doors.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: sofas and armchairs.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Top Floor Room
- The room is located on the top floor.
- The distance from the top of the stairs is 2m.
- The most accessible route to the room has steps and manual doors.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 90cm.
- There is step-free level access throughout the room.
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- The layout of this room may change depending on the event. There is a secondary area accessible from this room with an opening width of 70cm.
