Access Guide
Overview
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About
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- These are botanic gardens and parkland.
- The following is available here: a café, formal gardens, gardens, greenhouses, parkland, a playground, trails and woodland.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Partick.
- The nearest underground station is Hillhead.
- This underground station does not have step-free access.
- The nearest bus station is Buchanan.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting Around
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- The following areas have step-free access via slopes or ramps: all buildings, gardens and walkways.
- Circulation routes around the site consist of: surfaced footpaths and gravel paths.
- Resting areas are available along circulation routes.
- Wayfinding signage is provided.
- Map boards are provided.
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Getting Help and Assistance
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- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the Tea Room.
- The toilet with adaptations has no transfer space available.
- Ambulant toilet facilities are located in the toilet block near the Queen Margaret Drive entrance, to the left side of the Kibble Palace.
- Female and male standard toilet facilities with stepped access are located in the toilet block near the Queen Margaret Drive entrance, to the left side of the Kibble Palace.
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Changing Facilities
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- Parent and baby changing facilities are located in the Tea Room, and in the ambulant toilet facility in the toilet block.
Parking
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- The Blue Badge bays are signposted but have no markings.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Parking is located on the Main Drive opposite the Glass House. It is limited to four vehicles only.
- Entry for Blue Badge holders is via the Queen Margaret Drive vehicular entrance. Please put on hazard lights and adhere to the maximum 5mph speed limit.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- There is standard on street pay and display, or pay by RingGo app, parking on St Margaret's Drive.
Main Entrance - Great Western Road
- This access point is located off Great Western Road.
- The approach to the access point has bollards.
- The access point is not clearly signed.
- There is step-free level access.
- There is a single manual gate.
- The gate is permanently held open.
- The width of the opening is 144cm.
- There are two identical single pedestrian gateways to either side of the double gated vehicular entrance.
Outdoor Spaces
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About
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- The following is available in this area: a playground, parkland, woodland and formal gardens.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: tarmac.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces and overgrowing vegetation.
- There are also unsurfaced paths/trails in limited areas.
- Path or trail surfaces consist of: gravel.
- The majority of the unsurfaced footpaths are not wide enough for wheelchair users.
- Some paths/trails have sections with: uneven surfaces.
- There are seats situated along the paths for people to rest.
- There is not step-free access throughout.
- The following areas have step-free access via slopes or ramps: circulation paths throughout.
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Playground
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- The playground is accessed via an opening.
- The width of the opening is 120cm.
- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, rotating, climbing, sensory (visual, audible, or tactile) and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are firm and even.
- Routes around the play equipment are at least 150cm wide.
- The slopes at the entrances to the play area are steep.
The Main Range Glass House
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Location and Route
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- The Main Range Glass House is located at the top of the gardens next to Main Drive.
- The most accessible route has steep slopes.
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Access
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- The left entrance - accessible was surveyed.
- There is also a stepped entrance on the right, the right entrance - stepped.
- There is step-free access via slope into the building.
- The slope has a slight gradient.
- There are double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 75cm.
- There is a small lip on the threshold of the opening .
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 88cm.
- The doors have a low colour contrast.
- Doors into and within the building may be difficult to open.
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Building information
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- The building is a botanic glass house divided into different temperate zones, which vary in humidity, temperature, and lighting.
- Facilities available in the building include: several distinct zones, including the Conservatory with seasonal displays, the Orchid Collection, the Temperate Plants house with carnivorous plants, the Succulent House for arid plants, the Palm House containing palms and bananas, and the Tropical Economic House with plants used for food, medicine, and others.
- View information on opening times.
- There are no toilet facilities.
- The building has 1 floor.
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Getting Around
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- There is step-free level access throughout all areas.
- Some flooring is shiny and patterned.
- Access throughout may include uneven surfaces, narrow walkways, permanent physical obstructions and moveable physical obstructions.
- There is no (or very little) background noise.
- There is overhead area signage.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the use of large glazed walls.
The Kibble Palace
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Location and Route
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- The Kibble Palace is located to the right as you enter via the main entrance to the site.
- The most accessible route has a steep slope.
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Access
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- The main entrance was surveyed.
- There is step-free level access into the building.
- There are double manual doors.
- The doors open away from you.
- The width of the opening is 160cm.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- The width of the opening is 174cm.
- The doors have a low colour contrast.
- There is a plastic strip curtain in the second doorway.
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Building information
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- Kibble Palace is a glasshouse that has a large collection of plants, tree ferns and statues.
- There are no toilet facilities.
- The building has 1 floor.
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Getting Around
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the Eve statue.
- There is no (or very little) background noise.
- Seating available in the building includes: benches.
- Lighting levels vary due to the use of large glazed walls.
Tea Room
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Location and Access
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- The Tea room is located to the left of the Kibble Palace, on the right as you enter via the Queen Margaret's Drive vehicle entrance.
- There are no doors to open along the most accessible route.
- There is step-free access via ramp into this area.
- The ramp gradient varies between slight and steep.
- There are level resting areas along the ramp.
- There is a handrail on the right going down.
- There are 3 steps into this area.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm-45cm.
- The handrail for the ramp is located on the first part of the ramp only. There is no handrail to the upper part of the ramp.
- There are double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 54cm.
- There is a small lip on the threshold of the opening .
- The doors have a high colour contrast.
- There is a second, single manual door.
- The door is permanently held open.
- The door has a low colour contrast.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Tea Room - Toilet with Adaptations - No Lateral Transfer Space
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Location
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- The toilet surveyed is located in the Tea Room on the right as you enter.
- The distance from the Tea room entrance is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
- This route also has bollards.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 88cm.
- The door has a sliding bolt lock.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 159cm (width) x 206cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a lever flush for the toilet.
- The flush is on the left as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the right as you face the toilet.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 92cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 160cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Tea Room - Baby Changing Facilities
- The room is located on the right as you enter the Tea room.
- The distance from the Tea room entrance is 5m.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- This route also has bollards.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 76cm.
- The door has a medium colour contrast.
- Internally the door has a low colour contrast.
- The height of the baby change facility when in use is 93cm.
- There is also a wash basin and a paper towel dispenser in the room.
- The wash basin has twist/turn taps.
- The room has a nappy/incontinence items bin.
- Seating available in this room includes: chairs without armrests.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are additional baby changing facilities in the toilet block.
