You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 22:00.
• Tuesday 10:00 - 22:00.
• Wednesday 10:00 - 22:00.
• Thursday 10:00 - 22:00.
• Friday 10:00 - 23:30.
• Saturday 10:00 - 23:30.
• Sunday 10:00 - 22:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Queen Street.
• The nearest underground station is Buchanan Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Concert Square Car Park.
  • The car park is located off Cowcaddens Road.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 250cm x 700cm (8ft 2in x 22ft 12in).
  • Standard marked parking bays are located on West Nile Street.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
• Comments View
  • The single automatic door is to the right after you enter (photographs 2 and 3).
  • There is also a 95cm wide manual revolving beyond the first set of entrance doors (photograph 4).
  • There are also similar sets of automatic double doors and a revolving door next to the entrances detailed above (photographs 5 and 6).
  • There is a slight camber in the pavement in front of the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 17m (18yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are varied.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 25/01/2022.
• The hearing assistance system was working at the time of testing.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are low to moderate.

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G, 1, 2, 3, 4, 5, 6.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 10m (10yd 2ft) from the entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 138cm x 154cm (4ft 6in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Eating and Drinking (Starbucks - Level 1). Skip to the next section.

Eating and Drinking (Starbucks - Level 1)

• The following information is for the café.
• The café/bar is located on the first floor, to the right from the lift.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the lift.
• The distance between the floor and the lowest table is 50cm (1ft 8in).
• The distance between the floor and the highest table is 106cm (3ft 6in).
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • A portable tablet menu is available.

You are on Eating and Drinking (Bar - Level 1). Skip to the next section.

Eating and Drinking (Bar - Level 1)

• The following information is for the bar.
• The bar is located on the first floor.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 25m (27yd 1ft) from the lift.
• The distance between the floor and the lowest table is 35cm (1ft 2in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks.

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• Comments View
  • There are also refreshment counters on levels 2, 3, 4 and 5 before the cinema screens, as shown in photographs 9 and 10.

You are on Eating and Drinking (VIP Suite - Level 6). Skip to the next section.

Eating and Drinking (VIP Suite - Level 6)

• The following information is for the restaurant/bar.
• The restaurant is located on level 6, to the right from the lift.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the lift.
• The distance between the floor and the lowest table is 50cm (1ft 8in).
• The distance between the floor and the highest table is 103cm (3ft 5in).
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is buffet style cuisine.

You are on Cinema. Skip to the next section.

Cinema

• The cinema has 18 screens.
• All screens have not got level access.
• Screen(s) 1-18 has(have) access by lift.
• Screen(s) 1-18 has(have) access by slope.

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• Seating and additional access information View
  • Films are mainly mainstream.
  • Films are rotated to allow access to all films.
  • There are designated spaces for wheelchair users.
  • Designated spaces are situated at the front and in the middle of the cinema.
  • Wheelchairs may be left with you.
  • A companion may sit near you.
  • Companions sit beside you.
  • It is 40m (43yd 2ft) from the foyer to the accessible toilet.
  • It is 20m (21yd 2ft) from the accessible toilet to the furthest screen.
  • This venue does have audio description.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Subtitles are available.
  • Concessions are available.
  • Assistance dogs are allowed in the cinema.
  • There is not a wheelchair to borrow.
• Comments View
  • 18 screens are accessible to wheelchair users.
  • Concessions are not available.
  • The view from the designated spaces is good.
  • The cinema provides audio described and subtitled screenings in screen 12.
  • The 4DX screen offers a motion, air, water and scent generating system built into seats which may not be suitable for everyone and has some restrictions.
  • There are very slight slopes to access some screens, with some offering handrails on both sides.
  • There are larger, luxury seats on the VIP level 6 screens.
  • Steps leading to further searing are clearly marked, with handrails available in some screens.

You are on Toilet with Adaptations (Level 2 - Male). Skip to the next section.

Toilet with Adaptations (Level 2 - Male)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 50m (54yd 2ft) from the lift.
  • This accessible toilet is located on level 2, beyond the counters to the right from the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • The male toilet was surveyed, there is a similar accessible toilet within the standard female toilets.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 153cm x 222cm (5ft x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 48cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).
• Comments View
  • There are further shared accessible toilets offering alternative transfer space on Level 1 to the rear of Starbucks and the bar (photographs 9 to 16), and near the screens on Level 3, Level 4 and Level 5 (photographs 17 to 28) and VIP Level 6 (photographs 29 to 34).

You are on Standard Toilet(s) (Level 2). Skip to the next section.

Standard Toilet(s) (Level 2)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on Level 2, beyond the counters.
  • The female and male toilets are approximately 40m (43yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • There are similar toilets on all upper levels, although the level 1 toilets do not offer ambulant cubicles.
  • There are slight slopes to access the male toilets on levels 4 and 5.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.